Business Operations Analyst (Ref: 18104)

Position: Business Operations Analyst (Ref: 18104)

Location: Indianapolis, IN USA, 46204

Salary: $42.23/hr.

Duration: 1 Years 4 Months 19 Days - Contract

Openings: 1

Deadline: 02/13/2026

Description:

***Local Candidates

***Hybrid

We are seeking a Business Operations Analyst that manages the budget and provides reports for the Finance team as needed. The candidate also advises on the optimal use of funds to hire and retain personnel to fulfill commitments to the rest of the department. Additionally, the candidate contributes to the development of organizational strategies that enhance team efficiency and productivity, assists with quality assurance for data products, collaborates with the Office of Performance Excellence on the role in strategic planning and KPI tracking, and advises on relationship management between staff and other divisions. The candidate also supports business operations projects related to improving internal communications, providing project coordination support for high priority efforts, and completing other assigned tasks.

Essential Duties/Responsibilities:

• Maintain robust tracking of all budgets; complete all Finance deliverables on time and as requested.

• Assist with the creation and implementation of business operations strategies.

• Assist with developing and maintaining metrics and reports to track performance and efficiency.

• Assist with updating or drafting new job descriptions to ensure positions are properly classified and team member duties are aligned with current operational needs.

• Collaborate with the staff and team directors to test and implement new systems or procedures to improve efficiency and workflow.

• Prepare detailed reports and presentations for leadership, showcasing findings and recommendations.

• Provide project coordination and communications support as needed for business operations projects.

• Adhere to HIPAA and other state statutes related to protecting data confidentiality and individual privacy.

• Support Data Transformation projects and activities, as requested.

• Other duties as assigned.

Supervisory Responsibilities/Direct Reports:

• This position has no direct reports.

• This position serves as a project/initiative lead and may be asked to delegate tasks to coworkers, with support from senior staff.

Difficulty of Work:

• Work assignments involve a broad range of project responsibilities requiring excellent communication and interpersonal skills to effectively share findings and collaborate with various stakeholders across the agency.

• Good judgement and ability to apply specialized knowledge are required to perform duties successfully.

• Work assignments also require critical thinking and decision-making abilities

Responsibility:

• Incumbent works both independently and on teams following general guidelines of the Office of Data and Analytics to ensure compliance with policies and procedures.

• Keeps supervisor and coworkers apprised of work; brings challenges and issues to supervisor as needed.

• Incumbent is regularly responsible for execution of tasks that impact priorities, as well as tasks impacting specific program areas. Incumbent may also contribute to projects with broader agency impact, under supervision of the Director of Data Governance & Business Operations.

• Position is expected to work collaboratively with other Office of Data and Analytics staff to make progress toward agency priorities and advance mission.

• Position is expected to comply with all policies and procedures set forth.

Personal Work Relationships:

• This staff member works independently and in teams, with some support from other data analysts, senior data analysts, and team director to complete various projects and assignments.

• This staff member maintains relationships with project teams and program area staff outside the Office of Data and Analytics.

Physical Effort:

• It requires sitting for long periods in front of a computer.

Working Conditions:

• Work is performed indoors in a routine office environment

Required / Desired Skills

• Bachelor’s degree or proven experience in business administration, operations and management, project management, or another related field Required - 4 Years

• Direct applicable experience in business operations analysis or project management Required - 4 Years

• Understanding of business operations and procedures in a technical or data and analytics environment Required - 4 Years

• Budget management experience Required - 2 Years

• DevOps experience Required - 2 Years

• Strong analytical, conceptual, and problem-solving skills Required - 2 Years

• Exceptional communication skills, both oral and written Required - 2 Years

• Experience working in a cross-functional team environment with multiple and fluid demands Required - 2 Years

• Ability to maintain effective and professional working relationships with internal and external customers Required - 2 Years