Desktop Support Specialist

Seeking Desktop Support Specialist for tracking, updating, and movement of Information Technology desktop and network assets.

Duration: contract position through: 06/30/2026

Work location: Columbus, OH (onsite)

Specific duties:

-Updating meta-data is required for asset management.

-Add newly acquired assets to the system.

-Reassignment of assets, based on ServiceNow incident tickets.

-Coordinated and organizing disposal of ODOT’s computer and networking outdated equipment.

-Maintaining organization of working area.

-Append asset tags to newly acquired equipment.

-Reporting from the asset management system to aid in biennium reconciliation

-Mobile AV support

-Unpackaging and movement of equipment.

-Follow quality standards.

-Analytical and customer service skills.

-Communicate accurate and useful status updates.

-Ability to work in a team environment.

-Complete assigned tasks.

-Strong communication skills; both written & verbal

Required skills & experience

-Updating metadata required for asset management-required: 4yrs

-Reassignment of assets based on ServiceNow incident tickets-required: 4yrs

-Coordinating & organizing the disposal of outdated computer & networking equipment-required: 4yrs

-Applying asset tags to newly acquired equipment-required: 4yrs

-Asset management system reporting to support biennium reconciliation-required: 4yrs

-Mobile AV support-required: 4 yrs

-Unpackaging and movement of equipment-required: 4 yrs