Pottery Technician & Program Assistant

Position Title: Technician and Program Assistant

Department: Greenwich House Pottery

Job Location: 16 Jones Street and 80 8th Avenue, New York, NY

Job Status: Part-Time, 18-24 hours per week

Availability: Sunday through Saturday, 8am-10pm

Requirements: Bachelor of Fine Arts (BFA), Bachelor of Arts (BA), or equivalent knowledge; Master of Fine Arts (MFA) a plus

Benefits: Worker's Compensation, Holidays, Sick Leave, Competitive Remuneration

About Greenwich House

Founded in 1902 as a settlement house to help New York's increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness support, education, personal enrichment, skills building and cultural experiences.

Position Summary

The Technician and Program Assistant (TPA) is a cross-functional role that supports daily studio operations, educational programming, and community engagement at Greenwich House Pottery. The TPA is responsible for maintaining a safe, clean, and well-equipped studio environment, assisting students and faculty, supporting administrative processes, and promoting a welcoming atmosphere for all studio users.

TPAs are cross-trained to handle both technician - and administrative tasks and are assigned shifts accordingly. Staff in the West Village location work dedicated shifts (either as technician or liaison), while Chelsea staff perform an integrated set of duties each shift.

Key Responsibilities

Studio Operations & Technical Support

Maintain cleanliness and safety of studio classrooms and shared spaces

Prepare and replenish clay, glazes, slips, and kiln materials

Load, unload, and monitor kilns; document firings and report malfunctions

Receive deliveries and restock studio materials and tools

Perform or assist with basic equipment maintenance and minor repairs

Support studio and classroom setup and breakdown

Assist Operations Manager and/or Studio and Program Coordinator with specialized repairs and facility maintenance

Administrative & Program Support

Welcome and assist students, faculty, and visitors at the front desk

Answer phone and email inquiries and provide general program information

Process registrations, payments, and tool sales via POS systems (Shopify and Stripe)

Maintain accurate signage, rosters, and studio announcements

Support weekly faculty communications and student outreach as directed

Assist with opening/closing duties and track attendance or supply needs

Community Engagement & Learning Environment

Serve as a helpful, knowledgeable point of contact for faculty and students

Support a respectful, inclusive, and creative learning environment

Offer studio tours and orient new students as needed

Assist in-studio events and exhibitions, including artwork pick-up and gallery-related logistics

Capture photos and short videos of daily studio activity for use in organic social media content, in collaboration with the Studio and Program Coordinator

Other duties as assigned

Qualifications

Bachelor of Fine Arts (BFA), Bachelor of Arts (BA), or equivalent knowledge; Master of Fine Arts (MFA) a plus

Minimum two years of experience in a ceramics studio, arts organization, or educational setting

A self-starter who works well without close supervision and can establish priorities when presented with multiple tasks.

Strong organizational and communication skills

Comfortable with physical tasks and working around kilns, clay, and studio materials

Ability to work independently, take initiative, and adapt to changing studio needs

Commitment to inclusivity and service in a community arts environment

Working knowledge of social media platforms and comfort capturing informal photo and video content for internal or promotional use is a plus

Reasonable Accommodations Statement

To perform this job successfully, a successful candidate must be able to perform satisfactorily each essential duty. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform these duties.

Equal Employment Opportunity

Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. All employment decisions and administration of all personnel policies are without regard to an applicant or employee's actual or perceived race, religion, sex, age, national origin, creed, color, gender, sexual orientation or affectation, gender identity or expression (including transgender status), predisposing genetic characteristic, genetic information, pregnancy, ancestry, ethnicity, citizenship, alienage, military or veteran's status, physical or mental disability, status as a victim of domestic violence, stalking offense and sex offenses, marital status, partnership status or any other status protected by federal, state or local law. For more information regarding Greenwich House and our EEO statement, please visit