Training Specialist / Tier 1 FaaS (OCFO) - ESAG

Training Specialist / Tier 1 FaaS (OCFO) - ESAG

BizFirst is assisting our client with recruiting a full-time Training Specialist / Tier 1 Finance as a Service (FaaS) professional to support the Office of the Chief Financial Officer (OCFO) under the Enterprise Space Activity Group (ESAG) within the U.S. Space Force. Our client is a boutique consulting firm focused on providing specialized strategic, financial, and operational solutions to federal defense agencies.

Secret Clearance Required

What You Will Do

As a Training Specialist / Tier 1 FaaS professional, you will be responsible for designing, developing, and delivering financial training programs and supporting first-level Finance as a Service (FaaS) operations for OCFO stakeholders. You will engage directly with financial users, support helpdesk-style inquiries, and facilitate the adoption of new financial systems and practices through targeted training and knowledge transfer. This role bridges technical financial processes with accessible training delivery to improve user capability and operational understanding.

Responsibilities

Develop, update, and deliver training materials and sessions on OCFO financial systems, tools, and processes

Provide Tier 1 FaaS support, answering user inquiries and guiding resolution of basic financial or system-related issues

Collaborate with subject matter experts to translate financial policies and procedures into training content

Maintain user guides, FAQs, job aids, and other enablement materials in collaboration with OCFO leadership

Track and analyze training effectiveness, adjust materials based on user feedback, and ensure knowledge transfer goals are met

Support onboarding training for new financial personnel across the ESAG enterprise

Utilize platforms such as ADVANA, Microsoft Teams, SharePoint, and ServiceNow (or similar ticketing tools) for support operations

Deliver briefings, host webinars, and respond to financial system questions in real time or through scheduled training events

Coordinate closely with Tier 2 and Tier 3 support teams for issue escalation and knowledge base improvement

Required Qualifications

Bachelor's Degree (any field)

Experience Requirements (one of the following):

10 years of financial management experience in a Working Capital Fund (WCF) environment, OR

5 years of WCF experience PLUS one of these credentials:

Masters in Business Administration (MBA)

Certified Defense Finance Manager (CDFM)

Certified Government Financial Manager (CGFM)

Certified Public Accountant (CPA)

Preferred: Experience in accounting operations management

Security Clearance: Secret or higher.

Benefits

Family Health Care (54% cost covered for the entire family)

Family Dental (54% cost covered for the entire family)

Family Vision (54% cost covered for the entire family)

Flexible Spending Account

Overutilization bonuses for Time and Materials (T&M) contracts

Lifetime Event Bonuses (e.g., child, marriage)

Profit-sharing arrangement for any work brought into the company

Unlimited Leave with Approval

401k - 100% employer match on first 4% invested

$1,000 annual training budget

Job Type

Full-time, Permanent Position

W2 preferred but 1099 considered

Work Authorization / Clearance

U.S. Citizen; Active Secret Clearance Required

Work Location: Melbourne, Florida