ServiceNow Software Developer

ServiceNow Software Developer

Location: Bethesda

Work Type: Onsite

Remote Work: NO

Job Description

Gridiron IT is seeking a ServiceNow Developer to join our Development Team on the Luke Program. You will support our client with design, creation, deployment, and maintenance of multiple ServiceNow applications supporting the Intelligence Community.

Responsibilities

Develop, maintain, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, SPM>PPM, APW, CMDB, ITOM/ITAM, CSM, ATF, DevSecOps, Service Portal, HR Module, Change Management, Custom Development, etc.

Develop and unit test, hold code reviews, and help to build the pipeline for continuous integration/continuous delivery.

Customize ServiceNow applications and facilitate roll out of new applications and modules and configure application UI, workflow, and API.

Create, maintain configuration management on the ServiceNow platform in all environments.

Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests.

Confer with Mission Partners to define their information technology goals and advise in the re-engineering of business processes to meet those goals.

Provide expertise in standards and validations (e.g., ISO 9000).

Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.

Act as key coordinator between multiple project teams to ensure enterprise-wide integration of re-engineering efforts.

Champion awareness training and implementation of business processes.

Develop process documentation, testing, workflows, and work plans.

Lead and/or participate in requirements presentations to leadership and Mission Partners as required.

Coordinate with multiple departments within and outside of the customer's organization to accomplish project tasks.

Required Qualifications

Must be a U.S. Citizen with an active Top Secret (TS)/SCI Clearance with Polygraph.

Bachelor's degree preferably in an IT related field and a minimum of 6 years of related experience; or a Master's with 4 years of experience; an Associates with 8 years of experience.

Extensive backend development experience with JavaScript's programming language and how it applies to ServiceNow, along with ServiceNow Glide.

ServiceNow developer certification, preferably Certified System Administrator (CSA).

Understanding of and support with, best practices across both commercial and federal sectors as it relates to workflow and process management.

Excellent interpersonal skills with proven ability to team with industry partners.

Ability to estimate work effort requirements efficiently and appropriately.

Ability to communicate effectively in a fast-paced environment.

Strong public speaking skills and professional demeanor required.

Experience in scrum and agile frameworks for development to include task management, performing stand-ups and sprint reviews, gathering requirements, and creating documentation.

Desired:

Configuration Management experience and certifications.

Graphics design or UX/UI design experience.

Experience in HTML/CSS and Jelly scripting.

Previous work within the Intelligence Community.

Clearance

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Requires TS/SCI with a CI Polygraph.

Compensation and Benefits

Salary Range: $109,000 - $250,000 (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.)

Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron's benefits programs.

Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.

Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients' missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring we meet and exceed our clients' expectations.