We are hiring a reliable and self-motivated Customer Support Representative to provide overnight assistance to customers across various communication channels.
Responsibilities:
Handle inbound calls, chats, and emails during assigned shift
Resolve customer issues promptly and professionally
Follow company guidelines and scripts
Document interactions in CRM systems
Qualifications:
Ability to work overnight or flexible shifts
Strong communication and multitasking skills
Previous customer service experience preferred
Quiet home workspace and dependable internet connection