Remote Inbound Customer Support Agent

As an Inbound Customer Support Agent, you will handle incoming customer calls and provide timely solutions to inquiries and concerns.

Responsibilities:

Answer inbound calls and respond to customer requests

Assist with billing, account management, and service questions

Accurately log all interactions in the system

Maintain high customer satisfaction ratings

Requirements:

Strong phone etiquette and communication skills

Ability to manage high call volumes

Basic computer literacy

Previous call center experience is an advantage