SCADA / Systems Support Analyst

Integrated Talent Strategies (ITS) is seeking a SCADA / Systems Support Analyst to work in the New Albany, OH area. This position offers a variety of benefits, including medical, dental, and vision insurance, paid holidays, and PTO.

Job Summary

This role provides technical support for Distribution Management Systems (DMS), Energy Management Systems (EMS), and Supervisory Control & Data Acquisition (SCADA) systems used in distribution and transmission operations. The ideal candidate is adaptable, customer-focused, and committed to improving the quality, reliability, and performance of the systems supported.

Essential Job Functions

TOPS SCADA / DMS / EMS Responsibilities

Support and guide less-experienced analysts in problem resolution

Train junior analysts on equipment and software support

Maintain reliable operations of DMS, EMS, and SCADA systems

Recommend improvements to data quality and system reliability

Maintain real-time data interfaces

Develop, improve, and implement system tools and software

Keep systems and tools updated with current technology

Build and maintain custom system displays

Perform modeling, check-out, and commissioning of Remote Terminal Units (RTUs)

Build and maintain system models

Define and implement internal DMS/EMS/SCADA standards

Apply Human Performance Initiative rules and track Key Performance Indicators

Protection & Control SCADA Responsibilities

Provide technical support for SCADA standards and production activities

Assist in standards development, project scoping, RTU setting creation, and troubleshooting

Scope small-to-medium SCADA projects with limited supervision

Identify process and tool issues and suggest solutions

Complete complex RPA and RTU configurations (new and legacy)

Expand knowledge of communication technologies, including legacy systems

Support stakeholders with SCADA-related issues

Complete alarms and basic I/O settings for greenfield and brownfield projects

Implement standards with guidance from senior team members

Assist with SCADA compliance tasks

Minimum Requirements

Education:

Associate’s Degree in Computer Science, Electrical Engineering, Telecommunications, or related technical field, OR

High school diploma with two years of related military or electric utility technical experience

Experience:

3 years DMS/EMS/SCADA experience with an Associate’s Degree

5 years DMS/EMS/SCADA experience with a high school diploma

Bachelor’s Degree candidates may be considered with 1 year of DMS/EMS/SCADA experience

Technical Knowledge (must have expertise in at least two areas):

Application development

Operating system support

Computer system administration

Database technologies and support

Additional Requirements

Strong understanding of operational practices for assigned equipment and software

Excellent communication, problem-solving, organizational, and facilitation skills

Experience with SCADA systems required

Ability to troubleshoot and resolve problems in assigned areas

Provide after-hours support as needed

Learn current technologies and their application to SCADA

Understand basic Protection and Control applications and their impact on SCADA

Develop knowledge of substation equipment under guidance from senior team members

Work Schedule & Location

Monday – Friday, 8:00 AM – 5:00 PM; overtime as needed

Travel: approximately 5% for occasional meetings in Gahanna

Onsite: 5 days per week in the office

Local candidates in Central Ohio preferred

About Integrated Talent Strategies (ITS)

ITS is an international recruiting and staffing firm specializing in Engineering, Technical and Professional positions. Founded in 1984 as a subsidiary of an engineering firm, ITS continues to remain a strategic partner for the job seeker.

Our clients include some of the largest and most respected architectural, engineering, and manufacturing companies in business today. Our ability to offer a wide range of services, and the flexibility to adjust to the changing needs of our clients, has allowed us to maintain a solid reputation for several decades.

#LI-TS1