Program Manager, Office of Overseas Programs - Arts and Sciences

Scheduled Hours

37.5

Position Summary

The College of Arts and Sciences is seeking a versatile, student-centered, and culturally competent individual to join the Office of Overseas Programs.

The Program Manager contributes to the college's mission to support undergraduate student engagement in meaningful intercultural and international academic experiences that enable the acquisition of broad cultural knowledge, languages, and skills to participate fully in a global society. The position is responsible for the execution of student-facing programs in the Office of Overseas Programs, including (but not limited to) the promotion of awards and scholarships; facilitation of faculty-led international education or other WashU administered programs; advising students on matters related to study abroad; and the coordination of returnee engagement opportunities.

Reporting to the Assistant Director of Overseas Programs, the Program Manager plays a key role providing high-impact opportunities in international education for WashU undergraduate students.

Job Description

Primary Duties & Responsibilities:

Administration and program support: responsible for coordination of projects and specialized planning for WashU-run international education experiences.

Coordinate and execute core processes for ongoing project areas, including (but not limited to) study abroad scholarships, services for incoming international exchange students, study abroad returnee network of peer advisors and ambassadors.

Provide programming and administrative support for specific WashU-run study abroad programs such as WashU in Spain, WashU in Chile, WashU in Germany, exchange, and faculty-led opportunities.

Collaborate with other units on campus in the implementation of processes and services.

In consultation with the Director and Assistant Directors, identify and streamline processes for improvement and growth.

Develop outreach strategies and training programs for special populations such as scholarship applicants, student workers, international exchange students, etc.

Make any decisions as needed in consultation with Overseas Programs staff about selection of students for programs or awards.

In collaboration with the Director and the Assistant Director, assess programs through qualitative and quantitative analysis.

Advising and communications: consult and communicate with students, faculty, campus partners, departmental administrators, and program partners.

Advise students on study abroad opportunities, help students identify opportunities that align with academic and personal goals, and communicate with students about ongoing issues concerning their program or application.

Work collaboratively with study abroad program providers and partner institutions abroad to remain current on both student and program-related issues.

Collaborate with campus partners and departments on international educational programming needs.

Represent Overseas Programs at campus events and promote opportunities and programs.

In consultation with the Director and the Assistant Director, identify and streamline processes for improvement and growth, particularly with regard to student access.

Liaise with Departmental Study Abroad Advisors as needed on various topics related to student preparation, program updates, and credit evaluations.

Other Duties

Assist with office operations such as answering the Overseas Programs email inbox, web site updates, and special student outreach initiatives.

Working Conditions:

Job Location/Working Conditions

Normal office environment.

Physical Effort

Typically sitting at a desk or table.

Repetitive wrist, hand or finger movement.

Ability to travel to various on- and off-campus locations.

Equipment

Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor's degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Qualifications:

Higher Education - 3 years

Academic Collaboration

Action-Oriented

Adaptability

Collaborative Spirit

Confidentiality

Critical Thinking

Diversity Awareness

Effective Listening

Effective Written Communication

Microsoft Office

Oral Communication

Oral Presentation

Sound Judgment

Preferred Qualifications

Education:

Master's degree

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Communication, Deadline Management, High Accuracy, Organizing, Prioritization, Stress Management, Work Efficiency, Working Independently, Workload Management

Grade

G10

Salary Range

$49,700.00 - $82,100.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email or call the dedicated accommodation inquiry number at and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

Up to 22 days of vacation, 10 recognized holidays, and sick time.

Competitive health insurance packages with priority appointments and lower copays/coinsurance.

Take advantage of our free Metro transit U-Pass for eligible employees.

WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.

WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit:

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.