Role Summary
The Program Manager - Industrial is the person in charge to manage and execute the customer development projects and takes over all commercial and program related tasks in a project. He/she implements the business strategies, maintains profitable business relationships, leads internal teams, manage all timing, and leads the defined customers and assigned projects.
Main Tasks
Provide an ongoing support to the customers as regards all technical issues and ensure high quality customer service (follow-up of orders, customer visits, cost/revenue analysis in cooperation with the project controlling, prepare and conduct the customer presentations)
Serve as a liaison between the customers and the M+H departments on assigned programs
Prepare and conduct the price negotiations for the assigned projects in cooperation with sales
Support the customer projects from a technical as well as commercial perspective from the initial phase until delivery in regard to budget, deadlines etc.
Plan and coordinate all project related activities in accordance with the M+H development process xSEP considering the relevant quality specifications
Define the project organization and lead a multi-disciplinary project team
Conduct feasibility studies together with the project team
Analyze the project risks with regard to profitability, timing, technical and environmental requirements
Plan the project resources and budget and ensure compliance with the project budget and time plan
Define the Quality Gates and detail time planning
Arrange the kick-off meeting, regular team meetings and individual communication
Provide escalation and necessary decisions in the steering committee
Report the Quality Gates in the local steering committee according to the plan
Present the project to the customer
Serve as a main point of contact to the customer in regard to the assigned project
Review the project status regularly, determine deviations according to the quality gates and define corrective actions
Continuously coordinate and follow up the open tasks with the project team
Skills
Risk Management
Stakeholder Management
Project Management
Budgeting
Cross-Functional Understanding
Project Documentation
Resource Planning
Transformation Management
Change Management
Quality Assurance
Your Profile
Education:
Bachelor's degree in the field of Engineering and/or Business Administration or related field
Experience:
2+ years of program management experience in the manufacturing industry
Required Skills:
Customer orientation, organization and coordination skills, self-initiative and ability to work under pressure
Time Management
Conflict management, communication skills, Relevant IT tolls (MS Office, SAP, etc.)
Preferred:
Filtration experience
Microsoft Project
PMI certification