Title: Customer Care Executive Call Centre

Job Description

We are hiring a Customer Care Executive to support customers through voice-based interactions. This role requires strong interpersonal skills and a commitment to delivering high-quality service.

Key Duties

Respond to customer inquiries and complaints

Provide product and service-related information

Accurately log customer interactions

Achieve daily and monthly performance goals

Skills & Requirements

Clear and confident speaking ability

Ability to handle difficult customers calmly

Basic typing and computer skills

Call centre experience is a plus