Manager, Data Analysis

About the Role

The Columbus Crew is seeking a Manager, Data Analysis to join the business analytics team. This role will lead the delivery of data-driven insights that support key business functions across the Club, including Ticketing, Marketing, and Corporate Partnerships.

The Manager, Data Analysis will serve as a trusted analytics partner to business stakeholders, translating data into actionable insights that drive revenue growth, fan engagement, and strategic decision-making. This position reports to the Haslam Sports Group's Manager of Data Analysis and collaborates closely with analytics and data partners who support both the Columbus Crew and Cleveland Browns.

Key Responsibilities

Lead data analysis efforts for the Columbus Crew, supporting Ticketing, Marketing, and Corporate Partnerships initiatives

Partner with cross-functional stakeholders to define analytical needs, deliver insights, and inform strategic and operational decisions

Develop, maintain, and enhance dashboards and reporting solutions to support both recurring and ad-hoc business questions

Work closely with the Haslam Sports Group Data Architecture team to develop, automate, and streamline scalable reporting solutions

Support ticketing strategy through analysis related to pricing, sales performance, forecasting, and budgeting

Analyze marketing and fan engagement data to evaluate campaign performance, acquisition, and retention efforts

Provide analytical support for Corporate Partnerships, including sponsorship performance, asset valuation, and partner ROI

Ensure accuracy, consistency, and integrity of data across all analytics and reporting outputs

Collaborate with the broader Haslam Sports Group Analytics team to align tools, definitions, and best practices

Clearly communicate insights and recommendations to stakeholders at all levels of the organization

Required Experience & Skills

Bachelor's degree in a quantitative or analytical field, or equivalent professional experience

5-8 years of experience in an analytics or business intelligence role, preferably within the sports industry

Experience supporting business functions such as ticketing, marketing, revenue, or partnerships

Proficiency in SQL for data analysis and querying large datasets

Experience developing data visualizations and dashboards, preferably using Tableau

Strong analytical, problem-solving, and critical-thinking skills

Ability to translate complex data into clear, actionable insights for non-technical audiences

Strong communication and relationship-building skills

Ability to manage multiple projects in a fast-paced, deadline-driven environment

Preferred Qualifications

Experience working with an MLS club or professional sports organization

Familiarity with CRM, ticketing, marketing, or sponsorship data

Experience with programming or scripting languages such as Python or R

Experience mentoring or supporting the development of junior analysts

Work Environment

This is a full-time position. Must be able to work flexible, including occasional evenings, weekends, and holidays.

Role will be based in Columbus, Ohio, with collaboration across Haslam Sports Group