IT Support

An IT Generalist handles a wide range of technology tasks, including managing systems, troubleshooting technical issues, and providing support for software, hardware, and network infrastructure across the organization.

About Safe and Secure Healthcare

Safe and Secure is a service provider for people with intellectual and developmental disabilities throughout Ohio. Everyone deserves the opportunity to live the best version of their life. Safe and Secure is passionate about improving the quality of life for the people we employ and serve. We value people first. We believe in the power of words and actions to create a positive environment. We believe that honesty, respect, and compassion are key elements of every relationship between two people. We will be responsible caretakers in our clients' and businesses' financial matters. We commit to making changes when necessary and continuous improvement. We commit to keeping others safe and secure.

Description

Job Title: IT Support

Job Type: Full-time

Location: Columbus, OH

Salary: $20 to $25 per hour

Job Overview:

As an IT Support specialist at Safe and Secure Homecare, you will play a crucial role in ensuring the smooth operation of our technology systems. You will be responsible for managing systems, troubleshooting technical issues, and providing support for software, hardware, and network infrastructure across the organization.

Responsibilities:

- Provide technical support to end-users on various technology-related issues

- Install, configure, and maintain software, hardware, and network systems

- Troubleshoot and resolve technical problems in a timely manner

- Collaborate with the IT team to implement technology solutions and improvements

- Maintain accurate records of IT assets and inventory

- Ensure compliance with company security policies and procedures

Requirements:

- Proven experience as an IT Support specialist or similar role

- Strong knowledge of computer systems, networks, and software applications

- Excellent problem-solving skills and attention to detail

- Ability to work independently and as part of a team

- Excellent communication and interpersonal skills

- Certification in IT or related field is a plus

Note: Safe and Secure Homecare is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. In compliance with the Fair Chance Ordinance, we do not inquire about criminal backgrounds in the hiring process.

Salary

$20 - $25 per hour