Systems Engineer, Network Services

Position Title: Systems Engineer II Division: Information Services Reports To: Network Coordinator FLSA Status: Exempt Salary Schedule: IT1-6 Work Days: 244 Essential Duties: * Supervise the design and architecture of complex systems, considering performance, scalability, security, and maintainability.

* Supervise cross-functional teams to gather requirements and translate them into effective system designs.

* Evaluate emerging technologies and provide recommendations for incorporating them into the existing infrastructure.

* Plan, deploy, and supervise critical systems infrastructure, including servers, virtual networks, storage, and virtualization environments.

* Configure and maintain hardware, software, and network components to ensure seamless operations.

* Automate provisioning, configuration, and deployment processes to improve efficiency and reduce manual intervention.

* Integrate various software and hardware components to create cohesive and optimized systems.

* Ensure interoperability between different systems, applications, and services.

* Supervise system performance and proactively identify and address bottlenecks or performance issues.

* Fine-tune system configurations to optimize resource utilization and application responsiveness.

* Ensure that systems perform optimally to support schools' learning and performance initiatives.

* Implement and maintain security measures to protect systems from unauthorized access and data breaches.

* Stay up-to-date with industry security best practices and ensure systems comply with relevant regulations and standards.

* advanced technical support to resolve complex system issues and incidents.

* Collaborate with support teams to troubleshoot escalated cases and implement long-term solutions.

* Create comprehensive technical documentation including system diagrams, configuration guides, and standard operating procedures.

* Provide guidance and mentorship to Systems Engineer I positions, sharing knowledge and best practices.

* Collaborate with cross-functional teams and contribute to a culture of knowledge-sharing and continuous improvement.

* Perform other duties as assigned.

Qualifications: * Five to ten years of experience in Computer Science and Information Technology with a systems engineer focus desired.

Experience in an education environment preferred.

* Relevant certifications (e.g.

CySA+, CCNA, MCSA, Security+ and Network+) are highly preferred within two years.

* In-depth knowledge of system design principles, networking, virtualization, and cloud technologies preferred.

* Proficiency in configuring and managing enterprise Windows operating systems, databases, virtual server environment, web servers, and Active Directory management.

* Strong work experience with infrastructure automated scripting languages (e.g.

PowerShell) preferred.

* Strong understanding of security best practices and experience implementing security measures within systems architecture.

* Excellent problem-solving skills and the ability to troubleshoot complex issues.

* Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.

* Exceptional integrity, commitment to confidentiality, excellent character, and strong professional reputation.

* Ability to abide by the Georgia Professional Standards Code of Ethics for Educators.

* Must be regularly, predictably, and reliably at work.

* Ability to be present at the physical worksite.

* May require occasional after-hours or weekend work for system maintenance or emergencies.

* Must perform tasks involving prolonged periods of standing, walking, and sitting.

* Must perform routine physical activities such as bending and lifting/pushing/pulling up to 50 pounds.

* May require using a ladder, climbing ladder to building mezzanine, working under a desk or table, using hand tools, and operating vehicles or equipment owned by the district.

* Vision, hearing, written, and verbal communications are essential factors in performing required tasks.