Dispatch Customer Service Representative

Rogers Group is currently seeking a Dispatch/Customer Service Representative I to work on site at our Carolina SMA, located in Greer, SC.

Note: this is NOT a remote position.

This position reports to the trucking supervisor on site.

The successful candidate will have a strong work ethic, intuitive problem- solving skills and the drive to meet the organization's needs.

Job Details: * Wages start at $21.00, Starting wage based on verifiable experience.

* Fulltime/Permanent * Weekend work may be required * Overtime may be available Job Responsibilities: * Provide friendly, professional, and thorough customer service * Dispatch products and material for delivery * Enter requisitions for purchase orders * Process incoming invoices from vendors * Promote team atmosphere at location and across the division * Assist in processing paperwork for systems such as accounts payable, payroll, etc.

* Assist staff with customer service responsibilities * May be called upon at the discretion of Managers to perform other duties Qualifications: * High school diploma required * Prior experience with accounts payable, general accounting, and billing related tasks - preferred * Proficiency with Microsoft Office applications * Excellent verbal and written communication skills are essential for interacting clearly and concisely with drivers, customers, and other key players involved in the process.

* Detail oriented with a high degree of accuracy with the ability to multi-task.

Handling necessary documentation and maintaining accurate records, including deliveries and driver information, while ensuring compliance with transportation regulations and safety standards.

* Accuracy in record-keeping, route planning, and proficiency in Excel is a must.

* A good understanding of trucking industry operations, regulations (including Hours of Service regulations and Department of Transportation regulations), and best practices are important.

* Familiarity with transportation management software, GPS tracking systems, load scheduling, and other relevant technologies is advantageous.

* The ability to manage multiple trucks, schedules, and priorities in a fast-paced environment is crucial.

As a Rogers Group employee, you will have access to our competitive company perks, including: * Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.

* Company provided Group Life and Accidental Death & Dismemberment insurance.

* Retirement 401(k) with company contribution and match at one year of service.

* Company provided Short and Long-Term Disability.

* Paid Holiday's include Christmas shutdown between Christmas and New Years Day.

* Paid vacation is available after 180-day probationary period and accrued based on years of service.

* Annual performance-based merit increases.

* Career growth/advancement opportunities.

RGI EEO Statement It is the policy of Rogers Group, Inc.

to recruit, hire, and promote individuals based on demonstrated merit and qualifications.

We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.

All applications are accepted online at