Risk Management & Human Resources Manager

Salary : $75,459.02 Annually

Location : 75 King Street, St. Augustine

Job Type: Full-Time

Job Number: 202500062

Department: Human Resources

Opening Date: 01/14/2026

Description

The Risk Management and Human Resources Manager position performs professional, technical, and administrative work involved in the supervision of risk management and human resources functions. This position is responsible for the efficient and effective management of workers' compensation, general liability, and automobile insurance claims; safety and wellness; and assisting with the administration of daily operations, including payroll and benefit administration. This position reports to the Human Resources and Risk Management Director.

Examples of Duties

Responsible for the development, recommendation, and implementation of safety and training programs by the City's operating departments and divisions. Responsible for ensuring timely and accurate communication of safety and health and wellness information is communicated with employees via email or newsletters.

Responsible for the daily administration of workers' compensation benefits in accordance with City policy, provisions, and requirements of the State of Florida. Reviews and follows through on Workers' Compensation case matters to ensure proper treatment, minimize unnecessary medical cost and control lost time compensation. Reviews the calculation of wage statements and City workers compensation regular and supplemental payments. Represents the City at hearings, mediations, and other administrative matters involving the City's workers' compensation benefits.

Responsible for managing and overseeing the processing of casualty and liability claims against the City. Responsible for the development of supporting information with the City Attorney and department heads to ensure that insurance adjusters following up on claims have necessary information to process and/or defend against the claim. Serves as the main point of contact for litigated claims.

Responsible for annual and periodic performance evaluations program for all City employees and ensures they are conducted according to policy. Conducts annual and periodic employee performance evaluations for the Human Resources Department in accordance with City evaluation forms, procedures and time schedules to objectively measure the performance of employees in accordance with applicable job descriptions.

Reviews and approves invoices, including, but not limited to, pre-employment physicals, drug screening, and background checks and ensure expenses are within budget. Reviews wellness reimbursements and ensures reimbursements are in accordance with City policy prior to Human Resources and Risk Management Director's approval.

Responsible for 457b plan, HSA, HRA, and Special Pay Plan (401a) bi-weekly payroll reporting. Responsible for updating wellness reimbursement log following bi-weekly payroll processing. Assists with the administration and updating of the time and attendance system with new hires, terminations, and promotions/transfers.

Responsible for ensuring salary surveys are completed accurately and on time, as required. Assists the Human Resources and Risk Management Director in developing job descriptions, including responsibilities, education/experience, and physical demands.

Acts as the EEO Officer. Responsible for designing, developing and conducting specialized training for managers, supervisors, and employees on the City's EEO policy. Serves as a point of contact for employees who have complaints and handles them with discretion and respect for the reputation of everyone involved in the process.

Assists the Director in mentoring employees on career opportunities and benefit administrations, including, but not limited to, education assistance, certifications, and pension.

Performs other duties as assigned.

Education and Experience

Bachelor's degree in related field with five to seven years' experience in Risk Management and Human Resources. At least four years' supervisory experience Human Resources and/or Risk Management and preferably in the public sector. Direct handling of workers' compensation, general liability, property, or automotive claim administration, including litigation experience, required. Thorough knowledge of federal, state and local laws and regulations relating to personnel practices, EEO requirements and grievance resolution, workers compensation and liability claim administration. Must be proficient in use of Microsoft Office applications. Experience with Munis/Tyler Technologies, Cityworks, and/or Neogov software preferred.

Demonstrated experience handling complaints from internal and external individuals, counseling employees, and handling grievances tactfully while not interfering with the chain of command superior/subordinate relationship, establishing and maintaining satisfactory working relationships with City staff, outside counsel and adjusters, and communicating effectively both verbally and in writing.

Driver's License Requirement: Valid Florida Driver's License Classification E.

Physical Demands

The physical demands representative of those that must be met to successfully perform the essential functions of this job with or without reasonable accommodation. The position is mostly sedentary, but the employee is frequently required to stand and walk and occasionally stoop and kneel. Requires the frequent use of hands and arms to operate computer including keyboard and mouse and to perform other duties. The employee must frequently lift and/or move up to ten pounds and occasionally lift and/or move up to twenty-five pounds. The employee is regularly required to communicate and exchange information courteously, effectively, and promptly with the public and City staff.

We offer a complete benefits package to full-time employees including paid health care, dental, vision, retirement, deferred compensation plans, life insurance, long-term disability, and up to 13 paid holidays. The City offers 2 weeks of vacation and 2 weeks of sick leave, which accrues bi-weekly from your first day of work. In addition, the City provides 24 hours of time off for wellness and family, plus $300 per quarter in wellness or childcare reimbursements for non-probationary, full-time employees.

Furthermore, the City pays out accrued leave at 100% for non-probationary employees who leave in good standing and provide a minimum of 2 weeks notice. While there are limits on the vacation leave paid, it is at a minimum of 480 hours and there is no limit on the sick leave paid out. The City also offers an option for employees to cash out up to 2 weeks of sick leave, twice per year (per policy).

Supplemental insurance such as accident, cancer, hospital, etc. is also available.

To learn more details, visit our benefits page.

01

Do you have direct handling of workers' compensation, general liability, property, or automotive claim administration, including litigation experience?

Yes

No

02

Do you have a Bachelor's degree with five to seven years' experience in Risk Management and Human Resources, at least 3 years' supervisory experience Human Resources and/or Risk Management and preferably in the public sector?

Yes

No

Required Question