CCS Caseworker

Description SALARY $30.31 - $36.16 Hourly* * Bilingual allowance, when applicable County of Santa Barbara Health is looking for an organized and self-efficient individual with a passion for helping children and their families navigate challenging healthcare needs.

We are accepting applications to fill one (1) Bilingual English/ Spanish CCS Caseworker position for a Part-Time (0.5 FTE) vacancy on the California Children's Services (CCS) team in Santa Barbara.

NOTE: The schedule for these in-person positions is Monday through Friday, 8:00 am to 5:00 pm.

We are also accepting applications to establish an employment list for future Full-Time, Part-time, Extra Help and 1414* vacancies for CCS Caseworker Santa Barbara.

* Civil Service Rule 1414.

Appointment to Fill Vacancy During Leave of Absence.

1414 vacancies may occur as a result of a leave of absence, and the duration of the appointment shall be subject to the return of the individual who is on leave.

A person who is appointed to a position under Civil Service Rule 1414 may be able to transition into a regular position in the classification without re-application or re-testing, depending on the performance of the appointee and the needs of the department.

Please select the location(s) you would like to be considered for current and future vacancies.

If you qualify for this position and pass the required selection steps, your name will be sent to the hiring manager(s) of the vacancy location(s) and department(s) where you have expressed that you are willing to work.

BENEFITS: The County of Santa Barbara offers generous benefits.

Click on the Benefits Tab above or CLICK HEREto view more information.

In addition, applicants from other public sector employers may qualify for: * Retirement reciprocity * Time and service credit towards for an advanced vacation accrual rate THE POSITION: Under general supervision, the California Children's Services (CCS) Caseworker determines eligibility and assesses fees for applicants.

The position is responsible for receiving and processing referrals; determining residential and financial eligibility; and coordinating, authorizing, and monitoring approved services and associated costs.

The incumbent manages assigned cases on an ongoing basis as part of a multidisciplinary team, communicates regularly with CenCal Health regarding that case status of their members, performs specialized case processing activities, and carries out related duties as required.

The IDEAL CANDIDATE will possess: * Typing and Software Proficiency: Excellent typing skills and proficiency with Microsoft Word and Excel.

* Healthcare Experience: Proven experience working in a healthcare setting.

* Health Insurance Knowledge: Familiarity with health insurance plans, including Medi-Cal, both Fee-for-Service and CenCal.

* Multi-Tasking Ability: Capability to handle multiple tasks with frequent interruptions.

* Communication and Documentation: Strong communication and documentation skills.

* Diverse Population Experience: Experience working effectively with diverse populations.

* Special Healthcare Needs Experience: Experience working with individuals who have special healthcare needs.

* Team Collaboration: Ability to work effectively as part of a team.

ABOUT THE PROGRAM: California Children's Services (CCS): The CCS program is a state mandated program that provides diagnostic and treatment services, medical case management, and physical and occupational therapy services to children under age 21 with CCS-eligible medical conditions.

CCS is administered as a partnership between county health departments, CenCal Health and the California Department of Health Care Services (DHCS). To learn more about our program and the impact we have on our county's children, please visit: Click Here to learn more about the County of Santa Barbara Public Health Department and follow us on Social Media to stay up-to-date.

Examples of Duties * Explains program eligibility, policies, and other information to clients/family members, healthcare providers, school nurses/officials, CenCal Health and the public.

* Process new referrals, authorization requests, and reports.

* Interviews potential client/family members to determine financial/residential eligibility; determines fees in accordance with State guidelines.

* Refers family to Department of Social Services for Medi-Cal application when appropriate.

* Enters required and appropriate case notes into the State database.

* Communicates case closures and impending case closures to all parties involved.

* Receives authorizations/denials; notifies families and providers of coverage status.

* Maintains ongoing communications with all clients/families in compliance with case management criteria.

* Opens, closes, and denies cases as appropriate and communicates outcomes with the appropriate parties of case status.

* Consults with other program staff regarding cases as appropriate.

* Answers the telephone, provides information, takes messages and/or directs calls as appropriate.

Employment Standards * One year of experience providing client services or clerical support in a medical or social service setting; OR, * One year of experience performing duties equivalent to Health Services Aide or Social Service Case Aide with Santa Barbara County; OR, * A combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities.

Additional Qualifications: * Possession of a valid California Class C Driver's License may be required for some positions in this class.

Knowledge of: standard office practices and procedures; recordkeeping; interviewing techniques; standard English grammar and usage; and basic medical terminology.

Ability to: gather, record, and evaluate information; learn CCS program guidelines and procedures and related medical terminology; learn applicable medical specialties and related health providers; interpret and apply guidelines; organize and prioritize work; perform highly detailed work with accuracy; prepare correspondence and chart documentation; maintain accurate records; maintain confidentiality; exercise objectivity; explain aspects of program and medical treatment to patients and families; work as part of a team; develop and maintain cooperative working relationships with patients, families, health care providers, and state and other program-related agencies; perform basic arithmetic calculations; and recognize and refer complex eligibility and case management problems.

Supplemental Information APPLICATION & SELECTION PROCESS * Review applications and supplemental questionnaire to determine those applicants who meet the employment standards.

* Supplemental Questionnaire Ranking.

Responses to the required examination supplemental questions will be evaluated and scored.

Candidates' final score and rank on the eligibility list will be determined by the responses to these questions.

This process may be eliminated if there are fewer than 11 qualified candidates.

Candidates must receive a percentage score of at least 70 on the supplemental questionnaire ranking to be placed on an employment list.

An adjustment may be made to raw scores based on factors listed in Civil Service Rule VI.

Those candidates who are successful in the selection process will have their names placed on the employment list for a minimum of three months.

At the time the employment list is established, all candidates will receive an email notice of their score on the exam(s), rank on the employment list, and exact duration of the employment list.

REASONABLE ACCOMMODATIONS: The County of Santa Barbara is committed to providing reasonable accommodation to applicants.

Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter listed on the job posting.

We require verification of needed accommodation from a professional source, such as a Medical Provider, or learning institution.

Recruiters will communicate with applicants by e-mail during each step in the recruitment process.

Applicants are reminded to check spam filters continuously during the Recruitment & Selection Process steps listed above to ensure they do not miss required deadlines.

County of Santa Barbara Health (County Health) requires all employees working in direct contact with patients or clients in a high-risk environment to comply with the County Health Employee Immunizations policy.

This can be accomplished by providing documentation of immunizations, submitting laboratory immune titers demonstrating adequate immunity, or obtaining required vaccinations.

A list of requirements, based on the specific program, will be sent at the time an offer letter is presented to the selected candidate(s) and initial documentation will be required at this time.

Conditional Job Offer: Once a conditional offer of employment has been made, candidate will be required to successfully complete a background check, which includes a conviction history check, and satisfactory reference checks.

The appointee will be subject to a post-offer medical evaluation or examination.

The appointee must satisfactorily complete a one-year probationary period.

Disaster Service Workers: Pursuant to Governmental Code section 3100, all employees with the County of Santa Barbara are declared to be disaster service workers subject to such disaster service.

Activities as may be assigned to them by their superiors or by law.

EQUAL EMPLOYMEMT OPPORTUNITY (EEO) STATEMENT The County of Santa Barbara provides equal employment opportunities to all employees and applicants and prohibits discrimination, harassment, and retaliation of any type with regard to any characteristic or status protected by any federal law, state law, or Santa Barbara County ordinance.

The County continues to be committed to a merit-based selection process and to eliminating barriers to attracting and retaining top qualified candidates.

The County has a long-standing practice of providing a work environment that respects the dignity of individual employees and values their contributions to our organization.

APPLICATION AND SUPPLEMENTAL QUESTIONNAIRE DEADLINE: This recruitment will be posted until 02/09/26 at 4:59 PM.

Applications and job bulletins can be obtained 24 hours a day at Farrah Medrano, Talent Acquisition Lead County Health Department, Retirement Plans * Generous County Defined Benefit Plan * Eligible to participate in 457(b) Deferred Compensation Plan * Retirement Reciprocity with CalPERS, CalSTRS, and 1937 Act plans * For more information on our retirement plans, please visit: and Health Benefits * Choice of dental, vision and medical plans.

In addition to the Benefit Allowance noted above, the County contributes toward medical premiums and dental premiums * On-Site Employee Health Clinics in Santa Barbara and Santa Maria which provide ongoing and episodic services to eligible employees and their eligible dependents * Employee Assistance Program (EAP) offers free, confidential assistance with personal and workplace problems to employees and their immediate family members * Healthcare Advocacy Program to help employees navigate the complexities of health plan benefits * Available Health Care and Dependent Care Flexible Spending Accounts, Health Savings Account (HSA), Supplemental Term or Whole Life Insurance, Personal Accident Insurance, Critical Illness Insurance, Accident Insurance and more!

* For more information on our health benefits, please visit: Paid Time Off * Vacation Leave 12 to 25 days per year depending on length of public employment * Sick Leave 12 days annually with unlimited accumulation, one year of which can be converted to service credit upon retirement * Paid Holidays based on bargaining unit (view the compensation summary for this bargaining unit, link below) * Alternative Transportation Benefit (TDM) up to 2 days of additional vacation for using alternative methods of commuting * For more information on Paid Time Off please view the Compensation Summary for this bargaining unit (available below) Miscellaneous Benefits * County Paid Term Life Insurance * County Paid Long Term Disability Insurance * Childcare and Employee Discounts * Relocation Assistance may apply * Flexible work schedule may apply * For more information on all of these benefits, please visit: Compensation Summary * To view the Compensation Summary specific to the bargaining unit for this position (link to full Memorandum of Understanding also available at bottom of the summary), please visit: * This benefits list is for convenience only; please refer to the Memorandum of Understanding for complete details of terms and conditions.

Amounts are generally prorated for part-time employment.

01 I acknowledge that it is my responsibility as an applicant to provide sufficient information on my application to demonstrate that my education and experience meet the employment standards (minimum qualifications) for this position as detailed in the job bulletin.

I further acknowledge that if the County determines I do not meet the employment standards there will be no opportunity for me to provide additional information regarding my application after the closing date listed on the job bulletin.

Therefore, I understand that before submitting a job application, it is important that I review the job bulletin thoroughly and ensure that my application clearly reflects how my education and experience meets the employment standards at the time I submit my application * I understand.

02 As part of the application process, a completed supplemental questionnaire must be submitted along with the standard application form.

Resumes will be accepted, but NOT in lieu of a completed application and supplemental questionnaire.

* I understand.

03 The Human Resources Department communicates with all applicants through e-mail.

Please make sure your e-mail address is entered correctly and it is current.

Be sure to check spam filters continuously during the recruitment and selection process to ensure you do not miss required deadlines.

* I understand.

04 The current vacancy is based in Santa Barbara for Part-Time employment.

Please make sure you check the locations and work schedules on your application that you want to be considered for current and future vacancies.

* I understand.

05 The current vacancy REQUIRES bilingual English/Spanish - Speak, Read and Write abilities.

Please indicate your level of bilingual fluency below.

NOTE: The hiring department may test you on your fluency.

* Speak, read, and write in both English and Spanish * Speak and read in both English and Spanish * Speak in both English and Spanish * I am NOT bilingual in Spanish 06 Your application must CLEARLY state how you meet the EMPLOYMENT STANDARDS for this position or you will not be considered for this position.

If you are unsure, go back and review your application before continuing.

Which Employment Standard did you clearly state on your application?

* One year of experience providing client services or clerical support in a medical or social service setting.

* One year of experience performing duties equivalent to Health Services Aide or Social Service Case Aide with Santa Barbara County.

* A combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities.

* None of the above - I DO NOT meet the minimum qualifications for this position.

07 If you selected "A combination of training, education, and experience that is equivalent to one of the employment standards listed for the previous question, please describe in detail your combined training, education, and experience that qualifies you for this position.

If this question does not apply to you, please enter "N/A" in the box below.

08 The following supplemental questions