Part-Time Program Assistant I, Continuing Education & Professional

Job Family STAFF - Support Staff Grade C1 Salary $14.00 - Base Rate Department CWE - Business (CEPD) Reports To Program Manager Closing Date Open Until Filled FLSA Status Non-Exempt First Review Date November 12, 2025

Position Overview

The Part-Time Program Assistant I performs clerical and administrative support duties for the Continuing Education and Professional Development department .

What you will be doing

Receives, screens, and directs phone calls from the general public

Provides support to the program coordinators and part-time instructors in a number of clerical and administrative functions

Creates letters of completion and attendance

Assists instructors with drops and adds

Prepares packages, for pre and post-testing, as needed

Monitors student attendance

Provides class rolls and grade rolls to instructors and alerting them to problems

Performs other duties as assigned What you need to succeed

High School Diploma or GED equivalent from a regionally accredited institution and eighteen (18) months of customer service or administrative work experience

All degree's must be from a regionally accredited institution

Knowledge and understanding of College organization, goals and objectives, and policies and procedures

Thorough knowledge of Continuing Education departments, policies, and class offerings

Familiarity with College organization and policies

Possess excellent telephone and customer service skills

Ability to follow instructions and work with minimal supervision

Possess excellent interpersonal and communication skills

Knowledge of class schedules, pre and co-requisites, course sequencing, special requirements for admission to certain courses, basic information on class content and paperwork processing specific to the department

Ability to work a flexible schedule to include evening and weekend assignments

Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff Additional Requirements

The final candidate is to successfully complete a background screening and reference check process.

EQUAL ACCESS/EQUAL OPPORTUNITY

Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information.

To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176.