Customer Experience Coordinator 100% Remote

Description:

Customer Experience Coordinator

We’re excited to welcome a Customer Experience Coordinator to our team. This role is all about creating smooth, supportive interactions while helping customers get the information and assistance they need. You’ll be a key part of ensuring every customer feels valued and taken care of.

Your Role

- Respond to customer questions and concerns with professionalism and empathy

- Clearly explain product and service details in a way customers can easily understand

- Troubleshoot issues and guide customers toward effective solutions

- Keep customer profiles updated after each interaction

- Stay informed on product updates, service changes, and new features

What You Bring

- Experience in customer service, sales, or a related support role

- Strong relationship building skills and a natural ability to connect with people

- Excellent multitasking and organizational abilities

- A positive, solution oriented mindset

- Confident, clear communication skills — both written and verbal

If you want another variation with a different tone or another job title like Client Support Partner, Customer Success Liaison, or Service Support Associate, I can craft that too.

generous commissions