Computer Operator I (Store)
Description:
Performs routine tasks related to operating workforce management program (WFMP), point of sale (POS) systems.
Serves as the Subject Matter Expert (SME) on WFMP for the entire exchange, assists timekeepers with system related questions and provides training on WFMP to managers/supervisors or timekeepers, when needed.
Performs WFMP related duties not limited to inputting forecast data, establish and publish work schedules, timesheet corrections, schedule adjustments and such. Reviews payroll data and take necessary actions to ensure accuracy.
Performs a variety of administrative functions related to purchase orders, transfers, inventory, service ticket log, hardware orders and such.
Provides hardware and software related technical support for store operations such as troubleshooting, installing, repairing and upgrading of all in store hardware systems.
Performs other duties as assigned.
Job Qualifications
One year of computer experience within the last three years. Or Bachelor's degree.
Degree (one of):
BACHELORS DEGREE - Preferred
Major/Minor (one of):
BUSINESS ADMINISTRATION - Preferred
INFORMATION TECHNOLOGY - Preferred
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Major Duties
Serves as the Subject Matter Expert (SME) on WFMP for the entire exchange, assists timekeepers with system related questions and provides training on WFMP to managers/supervisors or timekeepers, when needed.
Performs WFMP related duties not limited to inputting forecast data, establish and publish work schedules, timesheet corrections, schedule adjustments and such. Reviews payroll data and take necessary actions to ensure accuracy.
Performs a variety of administrative functions related to purchase orders, transfers, inventory, service ticket log, hardware orders and such.
Provides hardware and software related technical support for store operations such as troubleshooting, installing, repairing and upgrading of all in store hardware systems.
Performs other duties as assigned.
Our Focus
We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.
Who We Are
The Army & Air Force Exchange Service, also known as "the Exchange," is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.