Cloud and Infrastructure Engineer

Join Nelnet Business Services (NBS), a division of Nelnet, Inc., dedicated to delivering cutting-edge payment technology, education services, and learning management solutions to a wide array of organizations, including over 1,300 higher education institutions and 11,500 K-12 schools. Our culture of service fosters enduring partnerships, while our commitment to innovation empowers our customer communities to flourish.

NBS offers more than just benefits; when you become part of our team, you join a community focused on creating opportunities for individuals in education and service.

As a Cloud and Infrastructure Engineer, you will oversee the deployment, configuration, support, and technical solutions of our IT infrastructure environment, ensuring it aligns with our business goals.

This position offers a hybrid work arrangement—candidates are encouraged to work in-office three days a week, while enjoying flexible remote work options for the remainder of the week.

Please note that visa sponsorship is not available for this role, and candidates must have the legal right to work in the United States without future sponsorship.

KEY RESPONSIBILITIES:

Ensure IT infrastructure is maintained to align with business objectives.

Implement technical solutions, including specifications and documentation for projects and daily support tasks.

Collaborate with customers, stakeholders, and system owners to gather requirements, assess feasibility, analyze costs/benefits, and recommend design solutions.

Provide technical support for users with varying levels of IT expertise.

Conduct routine preventative measures as needed.

Perform analysis, vulnerability reviews, penetration tests, and maintain network security protocols.

Assist with regulatory body attestations to ensure ongoing compliance.

EDUCATION:

Bachelor's Degree in Computer Science or a related field, or equivalent experience.

Certification in Amazon or Azure as Cloud Architect, DevOps engineer, or similar.

EXPERIENCE:

A minimum of 3 years of experience in IT infrastructure, with a focus on virtualization, networking, and security.

SKILLS AND COMPETENCIES:

Proficient in Windows technologies, including the latest versions.

Experienced with Linux technologies, such as the latest RedHat versions, NIS, IP Tables, Bash Scripting, Perl, and Postfix.

Knowledgeable in Networking, including switching/routing, Firewalls, DHCP, DNS, WAFs, and Load Balancers.

Strong analytical, judgment, and problem-solving skills.

Effective oral and written communication abilities.

Excellent interpersonal skills to engage with both technical and non-technical clients.

Strong documentation and time management abilities.

Self-motivated and capable of thriving in a collaborative team environment.

Demonstrated action-oriented approach to delivery and implementation.

COMPENSATION: The pay range for this role is $100,000-$120,000 annually, based on experience.

Our comprehensive benefits package includes medical, dental, vision, HSA and FSA options, generous earned time off, a 401K plan, student loan repayment assistance, life insurance, employee assistance, employee stock purchase program, tuition reimbursement, performance-based incentives, and a robust wellness program.

At Nelnet, we are dedicated to cultivating a workplace that respects and values all associates and encourages everyone to thrive. We are an Equal Opportunity Employer, considering all qualified applicants for employment without regard to race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, or any other status protected by law.

If you have a disability and require accommodations to apply or compete for this position, please reach out to Corporate Recruiting.

We are a Drug-Free and Tobacco-Free Workplace.

While you may know Nelnet as the largest student loan servicer in the nation, our services extend far beyond that—encompassing professional services, payment processing, renewable energy, and educational expertise across K-12 and higher education.