Technical Help Desk Associate

Job Description

Required Skills & Experience

A client of Insight Global is looking for a PC/Desktop Support technician to work onsite 5 days a week in Columbus, Ohio. Seeking PC Technician with primary responsibilities around desktop support, imaging and customers service. Performs basic workstation troubleshooting and maintenance by collection of information to respond and or resolve routine tier 1 & 2 problems. May be used from time to time to support the ITS Call Center when needed. Basic Duties • Provides telephone support related to networking or connectivity issues.

• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

• Provides basic diagnosis, analysis and resolution of issues and customers).

• Independently images and or reimages equipment in preparation for deployment.

Job Description

A client of Insight Global is looking for a PC/Desktop Support technician to work onsite 5 days a week in Columbus, Ohio. Seeking PC Technician with primary responsibilities around desktop support, imaging and customers service. Performs basic workstation troubleshooting and maintenance by collection of information to respond and or resolve routine tier 1 & 2 problems. May be used from time to time to support the ITS Call Center when needed. Basic Duties • Provides telephone support related to networking or connectivity issues.

• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

• Provides basic diagnosis, analysis and resolution of issues and customers).

• Independently images and or reimages equipment in preparation for deployment.

pay rate: 25-30/hrCompany Description

Insight Global isn’t just a staffing company. We’re a company that cares for others. It might

sound lofty, but it's the idea that gets us up every day, determined to make it true. Insight

Global is a company that people can anchor to in moments of triumph, struggle, and every

time in between. Whoever you are and wherever you come from, you matter to us, and we

have your back. Whether it’s finding the right candidate for a job or seamlessly managing a

project end to end, our conviction and commitment to our consultants and clients runs deep.

With 60+ field offices across the US, UK, and Canada, putting to work over 50,000

Consultants annually, we believe together, anything is possible.