General Manager - Security

Overview

Be a part of the Prosegur team!

At Prosegur we make our world safer by taking care of people and businesses while remaining at the forefront of innovation.

We are a talented team who works tirelessly to provide the best security services and protect what our clients value most.

We are passionate about the work we do and the people we employ.

Each day we are motivated by three key drivers that shape how we achieve our goals:

We care about each other

We think positively

We are unstoppable

This means we offer competitive wages, excellent benefits, and great opportunities for career advancement. Join our team—we work hard, have fun, and win!

We are hiring an energetic, dynamic, and dedicated General Manager, to help us drive our business to the next level. This person will report daily to our Philadelphia, PA branch office and partner closely with our Human Resource Business Partner.

Summary of Duties

The General Manager will partner with executives and human resources, proactively communicating and ensuring compliance with all reporting and operation requirements. The General Manager will facilitate and manage the local branch and key operational procedures assigned to the business needs. The General Manager shall also utilize tools provided by corporate HR and executives such as the statement of work, recruiting plan, and smart sheets, driving effective technical solutions.

Essential Functions

Responsible for security operations and customer contract services for the Guarding division

Maintain performance and operate within fiscal parameters; strong P&L management is a must

Ensure and maintain sound audit procedures complying with governmental regulations

Recruit and interview new employees to meet the needs of our guarding clients

Execute operations and training while maintaining the sound discipline of corporate procedures

Regularly meet with customers to ensure mutual goals and objectives are met

Develop client relations and secure new business opportunities

Establish the scheduling requirements for employees/agents under their supervision. Makes assignments to ensure that positions are covered and that the Client is being served in accordance with their needs. Responsible for placing staff due to call-offs and time off requested.

Train staff, and disciplines, evaluate and document employee performance. Provides direction for employees through appropriate communication. Issues disciplinary action and makes a corrective action plan to assist employees in altering their behavior. Commends employees for outstanding achievement.

Prepare reports, investigates, responds to questions, and provides documentation.

Follow all safety rules. Observes and report any unsafe or hazardous conditions immediately to the proper authority.

May be requested to perform other duties as assigned based on the Account Manager\'s needs or client activity.

Qualifications

Strong ability to multi-task and prioritize urgent staffing needs

Proven experience in establishing strong relationships with community-based methods

Strong networking and relationship-building experience

Excellent written and verbal communication skills

Self-starter, with the ability to thrive in a fast-paced environment

Demonstrated proficiency with programs like Microsoft Office, Scheduling system (Winteam), and ATS (OCR) systems

Ability to work independently and with a team

Other Duties and Responsibilities

Use proper body mechanics while performing duties

Remain alert and aware of the startup timeline

Demonstrate ability to think clearly during crisis or high-stress periods

Possess empathetic abilities in dealing with employees and their questions

Demonstrate ability to work with others and interact appropriately

Maintain communication with other managers. Relays information regarding startup or situations that may affect operations

Additional Duties

Work with leadership to adapt and apply for Prosegur initiatives and programs in a manner that supports local business needs

Communicate and demonstrate support for Prosegur decisions even if not consistent with own point of view

Partner with Corporate HR teams on special projects and assignments

Required Skills/Abilities

Strong ability to multi-task and prioritize urgent staffing needs

Proven experience in establishing strong relationships with community-based methods

Strong networking and relationship-building experience

Excellent written and verbal communication skills

Self-starter, with the ability to thrive in a fast-paced environment

Demonstrated proficiency with programs like Microsoft Office, Scheduling system (Winteam), and ATS (OCR) systems

Ability to work independently and with a team #J-18808-Ljbffr