Oracle FLEXCUBE Core Banking Consultant (Offshore)

Nair Systems is currently looking for Oracle FLEXCUBE Core Banking Consultant (Offshore) for our UAE operations with the following Skill set and terms & conditions.

Required Skills and Knowledge

· Good understanding of banking operations (retail, corporate, Islamic, trade modules in FLEXCUBE) and EOD/BOD processing.

· Technical proficiency in Oracle SQL, Unix/Linux commands, log analysis, and file handling.

· Familiarity with middleware components (e.g., WebLogic, MQ, OHS) and system integrations.

· Working knowledge of ITIL processes (Incident, Problem, Change Management).

· Strong communication, documentation, and stakeholder coordination skills.

· Awareness of audit, compliance, and regulatory standards applicable to banking operations.

Responsibilities

• Monitor and acknowledge alerts, incidents, and service requests

• Provide first-level analysis and resolution for known/recurring issues as per documented knowledge base and SOPs.

• Escalate unresolved incidents to L2/L3 teams with adequate diagnostic information (logs, error codes, transaction details).

• Fulfill approved service requests, such as user inquiries, access provisioning within controlled parameters, and minor configuration tasks.

• Provide timely communication and updates to stakeholders on ticket progress and closure.

• Create and maintain knowledge articles, SOPs and troubleshooting guides for repeat issues and operational tasks.

• Maintain shift logs and handover notes for effective follow-the-sun support model.

• Document known errors and workarounds in coordination with L2/L3 teams.

• Support problem analysis by gathering system logs, reproducing scenarios, and providing inputs for root cause analysis (RCA).

• Track open problem records and drive them to logical closure in collaboration with higher support levels and vendors.

• Provide required evidence and extracts to support internal and external audit activities.

• Participate in compliance activities such as access reviews, password policy checks, and audit trail verifications.

• Ensure support activities comply IT security, risk, and regulatory standards.

• Perform system sanity checks post EOD/BOD cycles, infrastructure upgrades, deployments, or patches.

• Support periodic activities such as certificate renewals, log archival, and system health checks.

• Participate in infrastructure uplift and improvement projects by validating system functionality from a user perspective.

Joining time frame: 2 weeks (maximum 1 month)

Should you be interested in this opportunity, please send your latest resume at