Operations Manager Specialty Coffee & Cafe Brand Los Angeles

Job Description

Operations Manager Specialty Coffee & Café Brand Los Angeles

Full-Time $120,000–$160,000 + Equity New Market Entry & Multi-Unit Leadership

Description

A rapidly growing specialty coffee & stylish neighborhood café brand is entering the Los Angeles market and seeking an experienced Operations Manager to lead new store openings, build high-performing teams, and oversee multi-unit operations as the brand scales. This is a rare opportunity to launch an entire market from the ground up and shape the operational foundation for long-term success.

What You’ll Do

Lead the full Los Angeles market launch, including new store openings, operational setup, and on-the-ground execution

Work with ownership to establish standards and operational excellence

Oversee multi-unit performance as the market scales to multiple stores in year one and beyond

Hire, mentor, and develop managers and hourly teams

Implement operational systems, playbooks, and workflows that ensure consistency across locations

Manage day-to-day operations, scheduling, training, inventory, quality control, and guest experience

Collaborate with cross-functional leaders to ensure smooth execution and a strong, cohesive culture

What We’re Looking For

5+ years of multi-unit operations leadership in hospitality, fast-casual, specialty retail, or coffee

Strong experience opening new stores and launching new markets

Proven success managing teams in fast-paced, high-growth environments

Exceptional communication, organization, and leadership skills

Passion for hospitality, team building, and delivering consistent customer experiences

Compensation & Benefits

Base Salary: $120,000–$160,000 DOE

Equity: Eligible after 12 months of employment

Benefits: Health benefits package

401(k): Available through Principal (no employer match)

Equal Employment Opportunity #AA