Call Center Rep

Call Center Rep needs 2+ years’ experience

Call Center requires:

• Excel (Sheet or formula)

• DVI(Software for job lookup/ordering)

• Incoming/outgoing calls

• High volume calls

Call Center duties

• Assists customers telephonically and non-telephonically with service and support issues.

• Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention.

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