Swedish Customer Advisor for a Telecommunications Provider - Larnaca

Come and work with us.

Do you want to contribute to an outstanding customer representative service?

Are you Swedish native or fluent with strong English communication skills?

Looking to build your career in the sunny Mediterranean city of Larnaca, where you can enjoy sunshine 330 days a year?

So we have the perfect opportunity for you!

Our client is a leading telecommunications company focused on connecting people and making everyday life easier.

Your future project: join our Swedish Customer Advisor team.

As a customer advisor specialist, your daily responsibilities will include:

Provide first contact resolutions to customer queries

Offer specialized customer support through written and phone communication

Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner

Meet and exceed our customer service quality goals, compliance regulations and productivity targets

Create amazing customer experience that people value and we are proud of

Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

Native or proficient level of Swedish (C2)

Intermediate level of English (B1)

Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills

Analytical and problem solving skills with strong attention to detail

Desire to learn and advance, be a curious investigator and problem solver

Must hold EU citizenship or valid work permit for Cyprus

Be a local candidate or willing to relocate to Larnaca, Cyprus (work on site)

Benefits.

Company-provided housing in Larnaca and round-trip flight covered

Competitive fixed monthly salary plus an attractive, uncapped commission system

Paid professional training

Office hours only, no weekends

Employee discounts

Health and accident insurance covering both work and leisure time

Growth opportunities through various development programs

Fun and engaging company-wide initiatives, including wellness programs, excursions, and themed events

Job stability

Life-long skills and experience

Go further with Foundever®

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!