Program Support Assistant - EHRM

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans.

How would you like to become a part of a team providing compassionate whole health care to Veterans?

The primary purpose of the position is supporting many administrative aspects of the functions of the Chief of Staff reporting services and EHRM.

Duties include but are not limited to: * Route incoming phone calls to as needed.

Coordinate staff meetings, including coordination of schedules to find meeting times, sending out meeting invitations, reserving conference rooms, preparing agenda, taking minutes, following up on action items and sending reminders.

* Performs a wide variety of administrative tasks associated with maintaining and supporting the work performed within the Service.

Such work includes a variety of administrative functions necessary to the smooth management work and ranges from correspondence and information control to tracking supplies and services.

* Acts as the primary liaison between the program offices and administrative offices outside the organization.

* Generates a variety of documents such as letters and reports.

Utilizes basic software and printing functions.

Integrates several types of software to generate specific working documents and forms such as spreadsheet, database, word processing, graphics, and other similar products.

Selects appropriate system, application, and format.

Performs administrative and/or clerical procedures to support a variety of office functions.

Monitors and controls correspondence and records throughout the service.

Receivers and monitors externally and internally generated correspondence and inquiries.

Maintains a correspondence control system which monitors the receipt and distribution of correspondence.

Follows up to ensure observance of deadlines and coordination of internal comments and clearance.

* Acts as primary timekeeper for time and attendance for assigned personnel.

Serves as a resource for information, policy and procedures related to time and attendance and liaison to the payroll department.

Inputs reason codes and tracks and verified accuracy of overtime and contracted hours and costs.

* Maintains service schedules.

* Assists with the management of the service calendars, Schedules appointments, coordinates meetings, and/or schedules conferences.

Based on the subject matter of the meeting, may handle administrative details of meetings and conferences.

Resolves scheduling conflicts, rescheduling appointments and printing documents needed for the day.

* Serves as a Talent Management System (TMS) Coordinator.

* Serves as the Automated Data Processing Application Coordinator (ADPAC) for the service.

This includes, but is not limited to, resolving minor computer issues, submitting ePASs or NARS, telecommunication issues, contact center software issues and coordinating telework requests.

Work Schedule: Monday-Friday; 8am-4:30pm Telework: This is not a telework position.

Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant - EHRM/PD22120O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized