Analyst, Licensing Intermediated Licensing & Contracting (ILC)

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Nationwide is looking to hire several detail driven, proactive problem solvers to join our Intermediated Licensing & Contracting team. This team supports agent onboarding, licensing, background checks, and maintenance across multiple distribution channels—ensuring our partners are compliant and ready to serve customers.

In this role, you’ll process licensing requests, review regulatory requirements, partner with Compliance and other internal teams, and provide exceptional service to agents and field partners. If you have a strong work ethic, and enjoy fast paced, high volume work, we want to hear from you.

What You’ll Do:

• Process licensing, appointments, and background checks

• Review and interpret licensing laws and regulatory changes

• Support agents and internal partners with licensing requirements

• Maintain accurate, compliant records and meet SLA productivity goals

What You Need:

• NW licensing experience highly preferred

• 2+ years in licensing, insurance operations, compliance, or similar preferred

• Strong problem-solving skills and ability to work independently

This position will be hired on a SuccessFlex basis.

The hired associate must reside within 35 miles of the following location(s):

Ohio: 1000 Yard St, Grandview Heights, OH, 43212

Arizona: 18700 N Hayden Rd, Scottsdale, AZ, 85255

Work schedule: 2 days in office, 3 days remote

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

Internal Compensation Grade: D2

#LI-LH1

Job Description SummaryOur team is a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, a strong work ethic and contributors to a stellar team environment. If you thrive in a busy, engaging work environment, we want to know more about you!

As an Analyst, you'll be responsible for processing complex applications, registrations, contracting, appointment renewals and cancellations and/or maintenance requests, while adhering to state, federal and internal compliance regulations. You will review, analyze and interpret licensing laws and regulations. You also may have opportunities to serve as a subject matter authority to other licensing associates.

Job Description

Key Responsibilities:

Reviews and processes moderately complex applications, registrations, and/or appointments and maintenance requests consistent with approved standards and practices accurately and in a timely manner. Orders and reviews producer/agency background information. Approves or advances for additional review based on internal guidelines.

Implements customary changes in insurance licensing requirements based on changes in laws, regulations or company policies. Maintains and updates regulatory related information, files across multiple distribution channels.

Maintains databases and related background information and files for assigned states, operation and/or distribution channel.

Receives incoming calls and requests from internal and external customers and responds in a manner that provides an outstanding customer experience. Advises and educates customers on licensing requirements and registration process, furnishes materials and submits forms and fees to state department of insurance and/or other regulatory agencies. Maintains records of all conversations.

Reviews, analyzes and interprets licensing laws and regulations. Assists in analyzing problems, not in good order issues and formulating solutions. Partners with other teams (General Counsel, Compliance, Commissions, Suitability, etc.) to resolve issues.

Serves as primary liaison between licensing and key internal and external customers on license issues. Builds and maintains business relationships with field partners and strategic relationships to facilitate appointment, licensing, and/or registration processing.

Meets standards of work set for the business unit, including quality assurance goals.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Manager/Supervisor.

Typical Skills and Experiences:

Education: High school or comparable diploma required. Industry-related coursework preferred. Undergraduate studies or degree desired.

License/Certification/Designation: Depending on business unit supported, may be required to be fingerprinted, pass an FBI background check and be associated with Nationwide Securities, LLC as a non-registered individual if not already FINRA registered. Progress toward completion of relevant designations, e.g., SILA Certification, is desirable.

Experience: Typically, two or more years of licensing or related industry experience in licensing, registration or in a technical position with the SEC, IRS, state insurance department or compliance.

Knowledge, Abilities and Skills: General knowledge of procedures related to license processing and regulatory requirements. Understands licensing terminology. Ability to effectively operate personal computer with related business and licensing software. Familiarity with Microsoft 365 applications. Proven verbal and written communication skills for contact with agents, brokers, management, field sales and regulatory agencies. Ability in analyze and interpret licensing regulations.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the Associate Vice President and HR Associate Vice President.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Eligible (Non-exempt)

Working Conditions: Normal office environment. Travel may be required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

The national salary range for Analyst, Licensing : $46,345.00-$80,700.00

The expected starting salary range for Analyst, Licensing : $46,345.00 - $65,100.00

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