Wellness Concierge

Job Description

About Us

At Prime IV Hydration & Wellness, we specialize in IV hydration, vitamin therapy, and wellness programs designed to help clients look and feel their best. We’re growing our team and looking for an energetic professional who is passionate about health, wellness, and client care.Position Overview

We’re seeking a Wellness Concierge to join our Gahanna team! This role blends reception/front desk operations, social media leadership, and client engagement. You’ll be the first point of contact for clients, ensuring an excellent experience from the moment they walk in the door, while also driving community growth and membership sales.

Bonus Career Growth

A background as an LPN (Licensed Practical Nurse) or MA (Medical Assistant) makes this a great hybrid position with clinical insight, and candidates with this experience are eligible for increased salary potential Key Responsibilities

Greet clients and ensure a professional, welcoming environment

Guide clients through their Prime IV experience

Answer phones, schedule appointments, and process payments

Lead and manage local social media campaigns to drive brand growth

Engage with the community through events and partnerships

Support membership sales and education

Maintain front desk organization and assist with inventory managementMinimum Requirements

High School Diploma or equivalent (required)

Previous customer service, receptionist, or administrative experience preferred

Excellent verbal and written communication skills

Professional appearance and positive, welcoming attitude

Computer proficiency (Microsoft Office, scheduling software, POS systems)

Ability to multitask and stay organized

Preferred but not required: LPN or MA background for hybrid role and increased salaryCompensation & Perks

$20.00/hour base pay

Commission on membership sales

Part-time schedule, minimum 30 hours/week

Eligible for tip pool (if providing clinical services)

Discounted IV services

Professional growth and training opportunities

Increased salary for LPN/MA backgrounds

Part-time

Hybrid remote