Banquet Server

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritius, lapped by turquoise waters perfect for water sports, our relaxing Resort is filled with lush greenery and dramatic views everywhere you turn. Each stylish villa and residence feature its own private garden and pool – just like the home for the Resort’s resident giant tortoises. After a day exploring the Indian Ocean or playing unlimited golf at both our Ernie Els-designed course and Bernhard Langer signature course, unwind at our award-winning Spa and raise a glass at one of our exciting dining venues. Mauritius is teeming with opportunities for your next day’s adventures. This beautiful resort opened in October 2008, and has 90 one-bedroom villas, 1 Presidential Suite, 45 two-to-five-bedroom residential villas, 5 stunning Food and Beverage venues in addition to managing an off-property beach bar/restaurant, an award-winning over water Spa, 2 tennis courts and a fitness center.

Job Purpose

The Banquet Server is responsible for delivering professional, efficient, and friendly service during banquets, events, meetings, and special functions. The role ensures guests enjoy a high-quality dining experience in line with the event requirements and service standards.

Job Responsibilities

Assist in the setup of banquet venues according to the Banquet Event Order (BEO).

Prepare tables, chairs, linen, crockery, cutlery, glassware, and equipment.

Ensure cleanliness, proper layout, and presentation of the event space.

Serve food and beverages professionally during banquets, conferences, and events.

Follow assigned service styles (plated, buffet, cocktail, family-style).

Maintain proper service etiquette, timing, and portion control.

Refill beverages, clear tables efficiently, and respond promptly to guest requests.

Greet guests politely and provide courteous, attentive service.

Anticipate guest needs and handle requests or concerns professionally.

Report guest feedback or issues to the Banquet Supervisor.

Work closely with supervisors, kitchen, stewarding, and fellow servers.

Follow instructions during pre-function briefings and event execution.

Support teammates to ensure smooth and coordinated service.

Follow hygiene, food safety, and health & safety regulations at all times.

Handle equipment, food, and beverages safely and responsibly.

Maintain grooming, uniform, and personal hygiene standards.

Assist with clearing, cleaning, and resetting the venue after events.

Properly store equipment, linen, and supplies.

Report any damages, breakages, or shortages.

Special Requirements

Has 1 -2 years of relevant experience in 5 star hotels/resorts or reputable stand alone restaurants

Possesses aptitude and upward mobility.

Technical education in Hospitality Management is preferred

Basic wine knowledge preferred

Compliance Policies

Grooming Policy

Confidentiality Agreement

Policy Against Harassment

Electronic Systems Policy

Code of Business Conduct and Ethics

Employee Handbook Acknowledgement Form

REQ10369596