QUALITY MANAGER

• Lead and manage all aspects of the manufacturing quality system including planning, documentation, auditing, supervision and general oversight for all Quality team members and activities.

• Define, implement and maintain overall management of the organization's quality system including inspection and workmanship standards, manufacturing processes, customer prints, specifications, and defect evaluations.

• Interface with engineering for manufacturing support on the interpretation and inclusion of customer requirements per documentation.

• Ensure customer quality requirements are clear and properly disseminated throughout the organization.

• Coordinate the successful closure of all closed loop corrective actions concerning quality issues of products and processes.

• Provide leadership and oversight to ensure Manufacturing and Quality team members have the necessary tools, training and guidance to ensure and continually improve product and process quality.

• Research, develop and implement JIT/TQC systems.

• Interface with customers in regard to quality objectives, requirements, issues performance, audits, and surveys.

• Oversee and monitor the follow-up and resolution of customer, supplier and internal concerns.

• Maintain agency and regulatory certifications by managing audits and corrective actions as applicable.

• Set up, monitor, and control statistical process control applications, as applicable.

• Collect and report on the quality metrics for the organization.

• Perform internal audits for processes and products to ensure compliance with documented standards and requirements.

• Drive improvements in business performance using various quality tools in support of Corporate Quality initiatives.

• Demonstrate and support Nortech's Mission, Core Values, policies and procedures at all times.

• May perform other duties and responsibilities as assigned.

The pay range for this role is $106,000 - $124,000 annually/hourly. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, and other candidate qualifications.