Desktop Support Technician

Job Description

Desktop Support Technician

On Site

Position Overview

A Desktop Support Technician is needed to support a large scale technology refresh project in a client facing environment. This role involves troubleshooting hardware and software issues, assisting with device deployments, and maintaining accurate asset records. The position is fully on site and requires direct interaction with end users in a walk up support setting.

Key Responsibilities

Provide hands on support for computer hardware, software, operating systems, and basic network configurations.

Troubleshoot and resolve technical issues through in person, phone based, or remote support.

Install, remove, and configure devices and applications as part of deployment and refresh activities.

Deliver professional, customer focused service and confidently address user concerns.

Collaborate with end users, technical teams, and vendors to resolve incidents and fulfill service requests.

Prioritize tasks effectively and escalate issues when appropriate.

Maintain accurate asset records within the organization’s tracking system.

Support ongoing project tasks and adapt to new assignments as needed.Qualifications

Associate degree in a related field or equivalent experience preferred.

Approximately 2 years of experience in IT support, deployment, or a related technical role preferred.

Technical certifications are a plus.

Strong communication skills and the ability to interact professionally with end users.

Solid time management skills and the ability to stay focused in a fast paced environment.

Familiarity with device installation, configuration, troubleshooting, and refresh processes.

Ability to work independently while also contributing effectively in team settings.Key Skills

Troubleshooting

Customer service

Hardware and software support

Technical support

Deployment and imaging

Asset tracking and documentation

Time management

Professional communicationAdditional Notes

This role is fully on site and requires frequent face to face interaction with end users.

The position supports a structured technology refresh initiative.

Ideal for candidates looking to build hands on experience in IT support and deployment.

Job Type & Location

This is a Contract position based out of Dublin, OH.Pay and Benefits

The pay range for this position is $22.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace Type

This is a fully onsite position in Dublin,OH.Application Deadline

This position is anticipated to close on Feb 4, 2026.h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.