Children's Program Supported Living Supervisor

Who we are

We are Alpha Supported Living Services, a non-profit organization, we provide residential and community-based services to adults with developmental and intellectual disabilities. Our primary objective at Alpha is to enhance the quality of life for each of our clients by aiding them in learning, personal development, and fostering increased independence. Since 1974, we've been dedicated to offering supported living, group home, community inclusion, and representative payee services, expanding our reach across King, Snohomish, and Spokane counties in Washington State. At Alpha, our commitment lies in treating every client with utmost dignity and respect while also valuing and nurturing the abilities of our employees to foster their professional growth.

Job Summary

The Program Manager oversees and manages the provision of support for assigned participants living at particular sites, including supervision of staff. This position interacts with program participants and must be familiar with the Guiding Values issued by the Developmental Disabilities Administration. The Program Manager seeks to act in accordance with those values and upholds the agency mission "to serve individuals with developmental disabilities by providing an array of residential and other support services that will result in maximizing the person's quality of life."

Day-to-Day

Supervise the provision of participants' health, behavioral, safety, social, and medical support services

Oversee the development and implementation of participant ISPs reflecting participant preferences and concurrence

Monitor ISP goal progress and review documentation regularly; provide ISP reviews or updates as assigned or needed

Review and assist with the implementation of Positive Behavior Support plans as needed or assigned; make recommendations to the Health Care Supervisor and/or Clinical Manager for revisions

Provide direction and oversight to participant outings and activities

Facilitate regular community access for participants for age-appropriate activities

Provide on-call and after-hours supervision, direction, and support as needed or assigned

Coordinate, facilitate, and assist with participants' medical and behavioral programs

Maintain regular and consistent communication with participants' medical and behavioral health teams

Coordinate and assist with the provision of health care, nurse delegation, and medication management

Schedule, facilitate, or participate in trainings as needed or assigned

Consistently and accurately maintain client records in compliance with local, state, federal, agency, and contractual requirements

Review and audit records periodically, including but not limited to consents, property inventories, ISPs, treatment plans, guardianship documents, and other client record information

Review written and electronic documentation regularly and address documentation errors promptly

Provide assistance and training on the use of objective, professional language and documentation standards

Assist with the supervision and management of participants' individual and household financial accounts

Coordinate with appropriate personnel to protect participants' financial resources

Supervise and oversee staffing support within assigned homes, working to promote staff cohesion and morale

Develop and post staffing schedules that meet participant staffing needs

Monitor staffing hours against established guidelines and notify supervisors of discrepancies

Promptly notify Human Resources of shift vacancies, leaves of absence, or other adverse staffing situations

Provide on-site training to employees in accordance with state, agency, and contract requirements

Provide personnel supervision to assigned staff

Complete annual performance reviews

Ensure timecard compliance

Provide performance management, coaching, and skill development

Provide daily supervision of staff

Coordinate and facilitate monthly team meetings

Monitor staff responsibilities to ensure homes and agency vehicles are properly maintained and meet safety guidelines

Maintain and sustain positive working relationships with participants' families and friends, vocational and day program staff, DDA Case/Resource Managers, and other service providers

Participate in staff meetings and attend required meetings, seminars, and trainings; complete annual training requirements and maintain required certifications and licensure

Complete mandatory training, including:

First Aid / CPR

Bloodborne Pathogens

Mandated Reporter training

Continuing Education requirements for Long-Term Care Workers

A minimum of 24 hours of in-service training per year

Operate a personal and/or agency vehicle as required and maintain vehicles in safe operating condition

Maintain required certifications and licenses as a condition of employment, including:

Washington State driver's license and vehicle registration

Automobile insurance meeting Washington State requirements

Provide a driver's abstract every three years or upon request

Perform other duties as needed or assigned on a daily basis

Additional responsibilities for Group Home Program Manager roles may include:

Submitting monthly client income reports

Compiling, preparing, and submitting HUD or other funding reports

Maintaining familiarity with and compliance with Boarding Home and Assisted Living regulations Who we are looking for

Someone who takes initiative and looks for ways to support others

Communicates clearly and directly, both verbally and in writing

Able to organize, review, and verify information and documentation

Comfortable using common workplace tools such as Word, Excel, and Outlook

Understands supported living and personal care services and how they are delivered

Able to address concerns, resolve conflicts, and navigate difficult conversations

Encourages teamwork and builds trust and accountability among staff

Can identify training needs and support coaching, teaching, or staff development

Understands the basics of supervising staff and performance expectations

Uses judgment and reasoning to apply policies and guidelines to real situations Job Requirements

At least 21 years of age

A master's degree in social services or a closely related field and one year of experience working with children or youth; or

A bachelor's degree in social services or a closely related field and two years of experience working with children or youth; or

Five years of successful full-time experience in a relevant field; and

Supervisory abilities that promote effective staff performance; and

Relevant experience, training and demonstrated skill in each area that he/she will be managing or

Valid Washington State drivers' license, current automobile insurance and qualifying driving record

Background inquiry clearance from an authorized state agency

Starting Salary:

$33.10/hr

Salary Scale:

$33.10 - $38.70/hr

Benefits:

Benefits for Full-Time Employees (30 hours or more a week) include Medical, Dental, Vision, 403(b) (non-profit version of a 401(k)) with company match, Life Insurance, Tuition Savings Program, and Tuition Reimbursement. Employees working 34 or more hours a week are eligible for PTO accrual.

Please note: It is agency policy that all workers are required to be vaccinated against COVID-19.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.