Mail Clerk

Mail Clerk

Position is located in the Mail/Reproduction Unit, Storage/Distribution Division, Logistics Services Department, El Paso VA Health Care System. Incumbent performs administrative mail support to ensure the effective operation of on-going mail activities. Responsible for the entire mail processing operation to include incoming/outgoing mail & small package shipments & managing the operation to ensure optimal utilization of resources to include cost-containment when possible.

This job is open to current, permanent VA Employees, Federal employees on a Career/Career-Conditional appointment or in the Excepted service covered by an Interchange Agreement; Veterans eligible under the VEOA; eligible current and former time-limited employees of a Federal Land Management Agency; and CTAP/ICTAP eligible.

Duties include:

Maintaining vigilance over mailroom employees to assure their compliance with all mailroom policies and procedures including but not limited to those related to mailroom safety and security.

Receiving all facility mail from external sources (e.g., U.S. Postal Service (USPS); U.S. Parcel Service (UPS); Federal Express (FedEx); etc.

Receiving and handling of perishable/refrigerated materials, urgent and sensitive documents (e.g., Express Mail, Priority Mail, etc.) varies among the different carriers but generally requires employee signature acknowledging receipt.

Making special messenger deliveries as required and delivering medical charts to clinics and wards for privileged patients

Messenger service may be required from, to and between any office of the facility at any time and may, on occasion, require pick up/delivery to points external to the facility, e.g., post office.

Requirements include:

You must be a U.S. Citizen to apply for this job

To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

Selective Service Registration is required for males born after 12/31/1959

Valid driver's license

Must pass pre-employment physical examination.

Subject to background/security investigation

Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Qualifications include:

GS-4 General Experience: You must have one year of general experience. General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. This includes knowledge regarding proper address formatting; understanding of mail classes and special mail services; basic understanding of the Privacy Act of Freedom of Information Act requirements as they apply to employee and patient name and address information; ability to utilize a variety of programs to access mail/package reports.

Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed two (2) years of education above high school. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial or technical school. (Transcript Required)

Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond one year of high school. (Transcript Required)