Infrastructure Specialist 4

Schedule: Full-time

What You'll Do:

Evaluates current IT policies, procedures, and practices and recommends. Leads IT driven change effort. Participates in and/or leads activities to achieve project tasks/meet deadlines.

Develops solutions design; works with IT Architect staff, CIO or IT Managers to design solutions that meet the agency’s requirements; assists analysis of the solution design’s business case; authors’ portions of the solution business case.

Works with vendors, other specialists and/or agencies to solve integration problems. Plans and conducts formal mentorship activities for peers and/or lower-level staff via verbal instruction or technical documentation.

What’s in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.

Dental, Vision and Basic Life Insurance

Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance

Paid time off, including vacation, personal, and sick leave

11 paid holidays per year

Childbirth/Adoption leave

Employee Development Funds

The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System

OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation

The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

60 mos. combined work experience in any combination of the following: evaluating current IT policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following: evaluating current IT policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following: evaluating current it policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills: Information Technology

Knowledge:

1. Enterprise Multiprotocol Network Administration

2. Customer support & personal service

3. Technical writing & documentation practices

4. State & agency policy, procedures & applicable laws*

5. Vision, mission & goals of agency*

6. Mathematic principles relative to assigned area in IT

7. Telecommunications

8. Capabilities & applications of network equipment including hubs, routers, switches, bridges, servers, & related hardware

9. IT principles, methods & practices in assigned specialty area

10 Software distribution & configuration management tools & mechanism

11.Organizations operation environment, topology, & protocols

12.Local area & wide area networking principles & concepts

13. Back-up & recovery techniques

14. Performance monitoring methods

15. Basic internet server maintenance techniques

16. Installation & configuration procedures

17. Internet clients, such as browsers & streaming video

18. System administration methods & procedures

19. Operating systems installation & configuration procedures

20. Technology design

21. Technology design techniques

22. Structured analysis principles

23. Cost-benefit analysis methods

24. Interrelationships of multiple IT specialties

25. QOS Multi-service net-working

26. Router/Switch

27. WAN

28. Security Monitoring,

29. Software Defined Networking/Application Centric Infrastructure(ACI)

Skills:

30. Reading comprehension

31. Speaking

32. Service orientation

33. Installation

34. Troubleshooting

35. Critical thinking

36. Operation monitoring

37. Judgment & decision making

38. Systems analysis & evaluations

39. Operation analysis

40. Identifying & specifying business requirements using data recovery tools & techniques & systems evaluation

41. Complex problem solving

42. Assuring quality & lead work.

Abilities:

43. Prepare meaningful, accurate & concise reports

44. Stay abreast of current technologies in area of IT assigned

45. Define problems, collect data; establish facts & draw valid conclusions

46. Provide expert technical advice

47. Guidance, & recommendations to management & other technical specialists on critical IT issues.