Quality Program Coordination Lead

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Job Title:

Quality Program Coordination Lead

Department:

Health System Shared Services Quality and Operations

Scope of Position

The Ohio State University Wexner Medical Center is committed to enhancing the quality of care provided to patients. The Quality Program Coordination Lead establishes and monitors consistent commitment to standards to satisfy specific internal, regulatory or other requirements. Provide oversight for quality programs so that optimal quality of care and the highest level of patient outcomes can be achieved.

Position Summary

Under the direction of the Associate Director, Ambulatory Quality Program Coordination, the Lead coordinates, designs and maintains quality programs and ensures compliance with regulatory and other requirements; directs and coordinates mechanisms to help identify and prioritize ongoing opportunities for improvement; collects, analyzes and reports meaningful quality metrics; recommends and facilitates strategies for improvement; monitors effectiveness of improvement strategies; validates sustained improvement over time and provides training and education on quality programs. The Lead may collaborate with clinical staff to review current practices in order to improve patient outcomes and enhance safety and may work with multidisciplinary teams to identify gaps in care and facilitate the clinical process improvement process to ensure clinical goals and outcomes are obtained.

Duties and Responsibilities

Quality Leadership and Integration

Ambulatory Quality Program facilitation, including review of key performance indicators compared to national benchmarks, processes related to workflow and data capture, and change management implementation.

Ensures accurate performance can be captured and benchmarked to identify areas of strength as well as opportunities for improvement. Works closely with teams to implement changes, monitor and communicate progress, and provide subsequent quality reporting to Leadership.

Quality Management & Performance Improvement

Use performance improvement and change management methods to support clinical quality initiatives, improve performance, and achieve organizational goals.

Strategically plans and implements quality management and performance improvement projects with clinical and service line leadership based on enterprise priorities.

Ensures the delivery of patient care within the framework of evidence-based practice across the health system continuum.

Health Data Analytics

Leverages internal and external data sources to help guide data driven decision making and inform quality improvement initiatives.

Offers leadership and expertise to design data collection plans for key metrics and performance indicators, set organizational goals, and evaluate program effectiveness.

Conducts analysis of internal patterns and trends, and comparison to national benchmarks, to identify areas of strengths and opportunities for improvement.

Administrative Direction

Plans, organizes, and manages departmental functions. Develops and implements short- and long-term goals and objectives to include integration with medical center goals.

Analyzes utilization of human and financial resources. Forecasts needs, project costs, investigates trends and variances, and prepares statistical data and reports.

Assures that departmental administrative functions are performed, and that staff supervision and evaluation occur. Interviews, selects, and trains staff. Gives immediate direction to Quality staff. Evaluates departmental workload and responsibilities. Monitors departmental quality management and productivity standards. Enhances staff education and job satisfaction.

Manages contracts, vendor relationships and serves as a liaison between vendors, national registries, legal services, and purchasing

Quality Review and Accountability

Direct activities that support compliance with voluntary mandatory and contractual reporting requirements for data acquisition, analysis, reporting, and improvement.

Direct organization-wide processes for evaluating, monitoring, and improving compliance with internal and external requirements related to quality and patient safety.

Offers leadership and expertise related to current and emerging payment models to healthcare quality.

Oversee the activities to execute quality measure requirements and reporting.

Implement process to facilitate practitioner performance review activities.

Expert knowledge of federal rules, external regulatory requirements and regulations to ensure compliance with the TJC, CMS, ODH, and other regulatory agencies associated with healthcare accreditation, regulation, and reimbursement.

Advises and updates administration and the medical staff on new and modified regulations and requirements of State and Federal agencies and the TJC

Plans and prepares for accreditation surveys and evaluation

Minimum Qualifications

Bachelor’s degree in health-related specialty or equivalent combination of education and experience.

6 years of relevant experience required. 8-12 years of relevant experience preferred.

Our Comprehensive Employee Benefits Include

An array of retirement plan options, each with a generous employer contribution.

Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.

Paid vacation and sick leave, including short and long-term disability and paid parental leave.

Get the most out of the Public Service Loan Forgiveness program.

And much more!

Additional Information:

Location:

Ackerman Rd, 660 (0242)

Position Type:

Regular

Scheduled Hours:

40

Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.

As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.

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