Software QA Analyst Sr

Job Profile Summary

Under general direction, this role is responsible for solving complex problems using existing solutions from a new perspective. The role executes the department's quality assurance strategy by understanding system functionality, developing, and maintaining complex test cases to verify requirements compliance, and documenting defects with supporting evidence. Responsibilities include analyzing moderate to complex problems to determine root causes and conducting tests to duplicate issues for troubleshooting.

Essential Accountabilities

Independent Decision Making: Works autonomously with minimal guidance, making sound decisions without needing instructions for routine work. Receives only general directions for new activities or special assignments. References established precedents and procedures but exercises independent judgment. Plans, schedules, and arranges activities to accomplish objectives with work reviewed primarily for completeness.

Test Execution: Prepares and executes manual test cases based on system requirements to ensure product quality and requirements compliance.

Automation & Analysis: May develop and perform automation scripts and analyze results to determine completion states, collaborating with testers, developers, product owners, and technical technicians.

Test Strategy: Plans, develops, and maintains test plans, test cases, and data to ensure alignment with business requirements.

Issue Management: Identifies and prioritizes testing and system behavior issues. Participates in root cause analysis and recommends solutions, collaborating with developers and technical support to isolate defect sources.

Test Optimization: Analyzes test cases to determine efficient and appropriate implementation of automated testing tools.

Education and Experience

Associates degree and 7 years of related work experience OR Bachelor's degree and 5 years of related work experience OR Master's degree and 3 years of related work experience

Knowledge Areas - Senior Level

Work within an agile work environment utilizing Scrum or Kanban methodologies Understanding of Agile Testing Methodology Understands the agile concepts of user stories, velocity and story pointing General understanding of Software development Knowledge of Programming and scripting language is a plus Ability to develop Automation tests a plus Microsoft Office Suite (Azure, Excel, Outlook, PowerPoint, Word) Ability to perform independent research

Skill Areas - Senior Level

Creating test cases for functional, regression and user acceptance testing Navigating through challenges with defect remediation and demonstrate effective escalation of high severity defects Strategic thinking/planning Teamwork/collaboration Written and verbal communication Active listening Problem-solving and analytical Project management Facilitating presentations/public speaking Providing a high level of customer service Performing routine tasks Strives to not only be a good team player but help others to be the same

Location

Cleveland, OH, Columbus, OH, Cincinnati, OH, or Pittsburgh, PA

Salary

The expected starting salary range for the Software QA Analyst Senior is between $90,500 and $124,400 annually. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and market data.

Bank's Ethics Rules and Drug Testing

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank's ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting. In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.

Job Details

Full time Regular Job Exempt (Yes / No) Yes Job Category Information Technology Family Group Work Shift First (United States of America)

Equal Employment Opportunity

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.