divh2Oracle Cloud Data Center Manager/h2pAre you interested in supporting large-scale distributed infrastructure for the cloud?
Oracle is aggressively investing in the Oracle Cloud to provide the broadest, most comprehensive service offerings in the industry and transforming how enterprises view the cloud.
Only Oracle offers a complete suite of integrated services that include applications as a service, platform as a service, and infrastructure as a service eliminating the data and business process fragmentation that come with cloud silos.
If this is the challenge you are looking for and you meet the following requirements, we want to talk to you!/ppOracles Cloud Data Center Operations team is building and supporting new Infrastructure-as-a-Service technologies that operate at high scale in a broadly distributed multi-tenant cloud environment.
Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based services./ppAs an Oracle Manager, you will have an opportunity to develop skills related to DC Operations and develop strategic initiatives to guide program growth and continuous improvement.
You will oversee teams that troubleshoot and solve the most complex infrastructure issues at a broad scope to include hardware, software, and overarching data center deployments and solutions.
You will create, maintain, and improve processes and documentation on technologies you support, understand all aspects of the equipment you support, know how to innovate, and make decisions on your own, take direction and feedback when it is given, pay attention to all details involved.
As well, contribute to establishing annual KPIs and goals for the staff and managing the employee lifecycle against that./ppAct tactically and think strategically to build a program.
This is a unique opportunity to embrace the ability to craft something in your own image.
At OCI we are committed to building a better product, and with that challenging the status quo.
The OCI Manager will be expected to question current process in the quest of bringing a better product to our end users.
This will include developing standardization, innovate to simplify, increase efficiency while driving down cost.
Ensure that contractors and vendors are delivering quality services and that all SLAs are being met.
Execute large scale projects and embracing change.
A successful Manager will develop streamlined reporting to track KPIs and manage performance against those, showing year over year growth and improvement.
This will include effective incident management strategies to oversee problem ticket queues and building an organization of trust and collaboration not only within their own team but with partner teams as well./ppMust demonstrate strong foundational knowledge of most of the following areas:/pulliActive TS/SCI security clearance/liliSystems administration (Linux and/or Windows Servers)/liliStrong troubleshooting skills/liliUnderstanding of Networking (DNS, TCP/IP)/liliUnderstanding of scripting (Java, Perl, Ruby, C#, and/or PHP)/liliDemonstrated examples of process improvement execution/liliDemonstrated examples of a drive to dig into the details of a system or process to solve customer problems/liliExcellent oral and written communication skill/liliAbility to take direction, understand SOPs/MOPs, and escalate appropriately/liliOpen to provide after-hours support as needed/liliExperience supporting large, enterprise customers in an Operations environment/li/ulpKnowledge of data center ecosystem (cooling, electrical, networking, and structured cabling) + Bachelors degree or equivalent work experience preferred.
+ 6-10 years relevant experience in a Support / Operations role preferred.
+ 2+ year relevant experience in lead or management roles IT Hardware Concepts: + RAID + SAN + x86 Architecture + SCSI + Linux/Unix Administration: + Boot Process + GRUB/LILO + File Systems + Network device and protocol configuration + Directory Structure + Performance Management/Troubleshooting + Base Operating System Install + Some experience with Perl, Python, Bash or Java + Core OS Services: ssh, telnet, ftp, nfs, dns, dhcp, samba, ldap, cvs + Previous experience working in a Data Center environment (racking stacking gear, cable management, hot cold aisle containment). + Networking Protocols (OSI Model) + Copper/Fiber Optic Testing/Cabling Standards + Project management, organization and problem-solving skills with a drive for results.
+ Strong troubleshooting and performance tuning skills.
+ The position has a physical component requiring the ability to lift up to 75 lbs and may require working in cramped spaces or elevated locations./ppTop 3 skill sets / technologies in the ideal candidate:/pulliManagement/Leadership/liliContinuous improvement methodologies/liliProject Management/li/ulpEmployment for all candidates is contingent upon passing a background check.
Oracle is an Equal Employment Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law./p/div