Expert Engineer, Cloud

Join a great place to work with MissionSquare, a financial services corporation with approximately $79 billion in assets under management and administration and over 600 employees. Founded in 1972, MissionSquare is dedicated to the retirement needs of public sector employees. We focus on delivering results-oriented retirement and retiree health savings plans, education, investment options, personalized guidance, and related services to public sector participants in more than 9,200 plans and nearly 2 million participant accounts. We strive to make the administration of retirement programs as easy and cost-effective as possible. We have an extraordinary talent base and invite you to consider joining MissionSquare.

$128,490.00 - $205,580.00

The Expert Cloud Engineer at MissionSquare is responsible for designing, implementing, and supporting highly available cloud solutions leveraging Microsoft Azure, O365, and third-party SaaS services. This role includes managing and monitoring MissionSquare's Azure environment, configuring cloud settings and features with a strong focus on Single Sign-On (SSO) and Enterprise Applications, providing tier 2/3 support for escalated issues, investigating security incidents, performing cloud reporting and environmental analysis, and completing project tasks across all cloud components. The Expert Cloud Engineer collaborates closely with principal cloud architects, senior infrastructure engineers, enterprise security analysts, ServiceDesk personnel, and technical leadership to ensure solutions meet corporate objectives for high availability, performance, stability, scalability, security, and cost efficiency.

Essential Functions for this role include:

Design, implement, and maintain highly available cloud solutions leveraging Microsoft Azure, O365, and SaaS platforms.

Manage and monitor Azure environments; configure cloud settings and enterprise applications with emphasis on SSO and identity management.

Provide Tier 2/3 support for escalated cloud issues; diagnose and resolve complex problems across Azure and SaaS services.

Investigate and remediate escalated security incidents; ensure compliance with security baselines and enterprise standards.

Perform cloud performance reporting and environmental analysis to optimize stability, scalability, and cost efficiency.

Execute project tasks related to cloud components; ensure timely delivery aligned with corporate objectives.

Collaborate with architects, infrastructure engineers, security analysts, and technical leadership to achieve availability, scalability, and security objectives.

Identify and recommend process improvements to enhance agility, resilience, and security across cloud environments.

Performs other duties as assigned If you have the following skills, we encourage you to apply:

Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent experience.

Seven or more years of experience supporting cloud infrastructure and SaaS applications, preferably in financial services.

Microsoft certifications (Azure Solutions Architect Expert, Azure Administrator Associate) preferred.

Expert-level knowledge of Azure and SaaS design, implementation, and support in multi-cloud environments.

Strong understanding of SSO, Conditional Access, and identity protocols (SAML, OAuth, OpenID Connect).

Networking concepts, load balancing, edge protection, and troubleshooting techniques.

Relational databases (Oracle, SQL Server).

Automation using Azure Logic Apps, Power Automate, PowerShell, and Azure CLI.

Application support and patching in 24x7 production environments.

Strong verbal and written communication skills for clear, persuasive interaction across all organizational levels.

Ability to evaluate and prioritize projects from financial and operational perspectives.

Influence and collaborate with stakeholders, including vendors and senior leadership.

Solve complex problems using logic and proven methodologies.

Manage competing priorities and deliver results under pressure. To benefit your career and support your wellbeing, we offer:

Competitive Total Rewards package, including base pay, incentive programs, benefits, and a 401(k) plan with matching contributions

Flexible and hybrid work schedules to support work-life balance

Tuition reimbursement to support continued education

Professional and career development opportunities, including courses and certifications

Comprehensive wellness programs promoting physical, mental, and emotional health

Volunteerism initiatives to encourage community engagement

Click here to learn more about MissionSquare's benefits.

Equal Employment Opportunity

As a company, MissionSquare is an Equal Opportunity Employer. We strive to create an environment that reflects the value and diversity of our employees and fosters respect among them. We believe that talent from diverse backgrounds will further enhance our ability, and mission, to serve those who serve their communities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected classifications under any applicable law.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.