Technical Architect

Salesforce Field Service Lightning (FSL) Architect Must Have Technical/Functional Skills * Deep knowledge of Salesforce Field Service Lightning (FSL) architecture, configuration, and best practices * Strong experience in Service Cloud, Lightning Components, and Salesforce Platform * Expertise in FSL data model, work order management, service appointments, resource scheduling, and dispatcher console * Hands-on experience with FSL Mobile App and offline capabilities * Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and integration using REST/SOAP APIs * Understanding of Salesforce security model, sharing rules, and role hierarchy * Experience with third-party integrations (ERP, GIS, telematics) * Strong knowledge of deployment tools (Change Sets, ANT, SFDX) and CI/CD processes * Familiarity with Salesforce best practices, Governor Limits, and performance optimization Roles & Responsibilities * Design and implement end-to-end FSL solutions aligned with business requirements * Collaborate with stakeholders to gather requirements, define technical architecture, and create solution blueprints * Lead FSL configuration, including service territories, skills, operating hours, and optimization rules * Develop and maintain custom components using Apex and Lightning frameworks * Ensure data integrity, security compliance, and system scalability * Provide technical leadership to development teams and guide them on FSL best practices * Conduct code reviews, performance tuning, and quality assurance * Manage integration with external systems and ensure seamless data flow * Support UAT, training, and post-go-live activities * Stay updated on Salesforce releases and recommend enhancements Education Bachelors Salary Range: $120,000 - $140,000 a year #LI-DM1