About Us:
At Little Thinking Minds, we make learning Arabic exciting and impactful. Through engaging digital platforms, interactive content, and gamified experiences, we inspire K-12 students to read, learn, and thrive. With adaptive tools for students and support for teachers, we’re bridging literacy gaps and building a love for reading across the MENA region and beyond.
Your Team:
You’ll join the Little Thinking Minds Finance team, the group that keeps our organization running smoothly and sustainably as we grow. The team partners closely with leaders across the company on budgeting, forecasting, reporting, and day-to-day financial operations to ensure thoughtful, data-informed decisions that support our mission to improve Arabic learning for students.
Responsibilities:
Oversee customer invoice processing to ensure timely and accurate delivery to customers across multiple regions
Ensuring timely collection of payments
Apply customer payments in accounting ERP using csv uploads
Reconcile the accounts receivable ledger to ensure correct customer balances
Investigate and get resolution with customers on duplicate payments
Process customer refunds and record them in accounting system
Write off delinquent accounts to bad debt once deemed uncollectible
Process adjustments to customer accounts in Salesforce and NetSuite as needed including but not limited to entering reversals, credit memos, revenue adjustment journals, opportunities reopening etc.
Negotiate with clients in non-payment cases
Work cross functionally with sales and support teams to follow company collections practices
Monitor and reassign Zendesk Accounts Receivable tickets as needed
Issue customer campaigns for updates to the payment instructions as needed
Resolve value added tax issues with the customers and ensure collection of the valid tax IDs
Provide documentation support during financial and VAT tax audits
Adhoc assignments
Standard working hours are 12:00 PM–8:00 PM local time to support collaboration with our global teams
Qualifications:
Degree in Accounting, Finance or related field
1-3 years of experience
Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP, formulas)
High attention to detail and accuracy
Strong communications skills in Arabic and English
High attention to detail and accuracy
Ability to work independently and as a part of the team
Netsuite or Salesforce experience is a plus
Our company participates in E-Verify.