Customer Support Representative (Remote)

Job Description

Lylu Wear is hiring a Customer Support Representative (Remote) to support our Distribution Department in Columbus. This role focuses on order-related assistance and customer communication across our supply and delivery flow. Remote position. Applications are accepted from Ohio residents only.

Duties:

Respond to customer inquiries about orders and deliveries.

Coordinate with distribution and warehouse teams.

Track shipments and resolve delivery issues.

Update order status in internal systems.

Ensure clear and timely customer communication.

Skills & Experience:

Previous customer support experience preferred.

Strong written communication skills.

Comfortable working with CRM or support tools.

Organized and detail-oriented mindset.

Must be currently based in Ohio.

Rewards & Benefits:

Remote work within Ohio.

Part-time or full-time flexibility.

Structured onboarding and training.

Supportive and collaborative team.

Long-term growth opportunities.

Part-time

Fully remote