Lead Remote Appointment Setter Trainer

SpotOnRoof

SpotOnRoof is scaling rapidly nationwide, and we’re hiring a Lead Trainer to develop, coach, and elevate our remote appointment-setting team. This role is for a high-performing sales professional with a strong background in SDR/BDR or appointment-setting environments who’s ready to step into leadership and drive results through people.

This is a hands-on role focused on onboarding, training, performance coaching, and maintaining production standards across our remote team.

What You’ll Do:

Train and onboard new remote appointment setters from day one.

Lead live and recorded training sessions on scripting, objection handling, and call flow.

Coach setters through call reviews, role-plays, and performance feedback.

Monitor daily and weekly production metrics and KPIs.

Identify performance gaps and implement corrective coaching plans.

Ensure consistent use of scripts, systems, and best practices.

Work closely with leadership to improve training processes and setter performance.

Maintain documentation, training materials, and performance tracking in Excel and Google Sheets.

What You Need:

Proven experience as an SDR, BDR, cold caller, or appointment setter (roofing or home services preferred).

Prior experience training, mentoring, or leading sales teams (formal or informal).

Strong phone presence and deep understanding of outbound sales psychology.

High competence with Excel and Google Sheets.

Ability to coach, motivate, and hold others accountable.

Comfort enforcing scripts, KPIs, and performance standards.

Your own laptop, reliable headset, strong internet, and quiet workspace.

Other Details:

100% remote.

Work from anywhere in the United States.

Full-time availability required.

Must use our internal software and follow established systems and processes.

If you’re a top-producing setter who enjoys developing others, driving consistency, and building winning sales teams, this is your opportunity to step into leadership and make a real impact.

Job Type: Full-time

Benefits:

Flexible schedule

Work from home

Work Location: Remote

Full-Time