Sr Project Management Business Analyst

Program Management Business Analyst

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work mattersand so do you.

About the Role

The Program Management Business Analyst (PMBA) partners with program managers, business leaders, and cross-functional teams to drive successful program delivery through data-driven insights, process optimization, and clear requirements definition. This role bridges business needs and execution, ensuring programs align with strategic objectives, timelines, and measurable outcomes.

Key Responsibilities:

Program & Business Analysis

Partner with Program Managers to support planning, execution, tracking, and reporting of complex programs

Elicit, analyze, document, and validate business requirements, functional requirements, and success metrics

Translate business objectives into actionable insights, roadmaps, and deliverables

Identify dependencies, risks, and gaps across initiatives and recommend mitigation strategies

Stakeholder Collaboration

Serve as a trusted liaison between business stakeholders, program leadership, technology teams, and vendors

Facilitate workshops, working sessions, and stakeholder reviews to align on scope, priorities, and outcomes

Support change management efforts by documenting impacts and supporting communication plans

Data, Reporting & Insights

Develop dashboards, reports, and executive-ready presentations to communicate program health and performance

Track KPIs, milestones, financials, and benefits realization across programs

Use data to identify trends, risks, and improvement opportunities

Process Improvement & Governance

Analyze and improve program and portfolio management processes

Support governance forums with status updates, issue tracking, and decision documentation

Contribute to standardization of templates, tools, and best practices across the program organization

About You

Basic Qualifications:

Bachelor's degree in Business, Information Systems, Finance, Management, or a related field

37 years of experience as a Business Analyst, Program Analyst, or related role

Experience supporting large, cross-functional programs or portfolios

Strong requirements gathering, documentation, and analysis skills

Proficiency in program/project management methodologies (Agile, Scrum, Waterfall, or hybrid) Tools and Technologies

Experience with program/project management tools (e.g., Jira, Smartsheet, MS Project, ADO)

Advanced proficiency in Excel; experience with Power BI, Tableau, or similar reporting tools preferred

Familiarity with process modeling and documentation techniques (e.g., BPMN, process maps) Preferred Qualifications:

Experience working within a Program Management Office (PMO) or enterprise program environment

Certifications such as CBAP, PMI-PBA, PMP, PgMP, or Agile certifications

Experience with financial tracking, budgeting, or benefits realization

SaaS, HR tech, or enterprise software experience (if applicable) Key Competencies:

Strategic thinking with strong attention to detail

Ability to manage ambiguity and shifting priorities

Influential without authority; strong facilitation skills

Highly organized, proactive, and results-oriented

Excellent analytical and problem-solving abilities

Strong written and verbal communication skills, including executive-level reporting

UKG is unable to offer sponsorship for this position.

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email .

The pay range for this position is $102,300.00 to $147,050.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site.

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.