Datacenter Operations / Ashburn, VA

Datacenter Operations /

43940 Digital Loudoun Plaza Ashburn, VA, 20147

Job Description :

1. Decommissioning Tasks :

• Prepare specified server nodes and/or chassis for decommissioning and perform other decommissioning-related tasks, as per direction..

2. Breakfix Tickets:

• Install NVMe/SSD devices into specified server nodes .

• Review ticket queue to assign and diagnose hardware related faults for servers.

• Diagnosis of HDD, DIMMs, PSUs, fans, NICs, etc. by reviewing ticket info and BMC/SEL/OS Logs

• Network/power fault remediation, reseat/replace cables, NICs and PSUs cables.

• Follow parts request and RMA processes to acquire replacements, open Asset requests logging serial and parts numbers and applying appropriate tickets statuses.

• Ticket hygiene, capturing the root cause, actions, parts and all pertinent diagnosis and remediation efforts in the ticket.

3. NVMe/SSD Installation:

• The Supplier will install NVMe/SSD devices into specified server nodes .

• Tasks include:

• Verifying the server node and NVMe/SSD compatibility based on provided specifications.

• Installing NVMe/SSD devices into the appropriate slots within the server node.

• Securing devices as per manufacturer guidelines to ensure proper alignment and connection.

• Documenting the installation with device serial numbers and updating customer's asset tracking system.

4. RDU Configuration and Troubleshooting:

• The Supplier will configure and troubleshoot Rack Distribution Units (RDUs) based on customer requirements.

5. POD/MBU Builds

• Supplier will perform "pod/MBU builds"

• Tasks include: Unpacking, installing mounting rails, and installing ASW Switches into specific Server Cabinets and RUs in each Pod as detailed in customer-provided documentation