Human Services Manager

Schedule: Full-time

Under the general direction of the Bureau Chief of Maternal and Early Childhood Services and Supports provides strategic leadership and operational oversight for statewide maternal and infant health initiatives. This position manages maternal and infant health initiatives, directs quality improvement and data-to-action efforts, oversees grants and contracts, and supervises professional staff to ensure high-quality, evidence-based maternal and infant health services across the state.

The role serves as a key subject-matter and programmatic leader for maternal and infant health systems improvement, including federally funded initiatives, clinical quality collaboratives, and mortality review and prevention efforts.

Program Leadership & Clinical Initiatives

Manage and direct statewide Maternal and Infant Health Initiatives, including interdisciplinary monitoring and specialized consultation.

Provide oversight for initiatives such as the Alliance for Innovation on Maternal Health (AIM), Pregnancy-Associated Mortality Review (PAMR), Maternal and Infant Vitality Initiative (MIVI), Safe Sleep and Cribs for Kids, and other data-to-action activities.

Serve as project director for assigned federal maternal and infant health grants.

Initiate and manage special maternal and infant health projects, including grant applications, outcome reporting, and analysis of site visit and monitoring findings.

Grants, Contracts & Fiscal Oversight

Direct the fiscal, administrative, and programmatic management of grants and contracts supporting statewide maternal and infant health services.

Oversee development of short- and long-term program goals, quality assurance activities, and compliance with funding requirements.

Lead the review, scoring, and selection process for grant and contract applications.

Develop Requests for Proposals (RFPs), negotiate administrative issues with subgrantees and contractors, and monitor deliverables.

Manage program budgets and monitor multiple funding streams to ensure appropriate use of funds and adherence to timelines.

Standards, Protocols & Quality Improvement

Direct the development and implementation of clinical protocols, standards, and best practices for funded services, including perinatal, child health, and outreach programs.

Ensure alignment of funded services with current evidence-based health care practices and state and federal requirements.

Monitor program performance and compliance with section work plans and reporting requirements.

Staff Supervision & Workforce Development

Mentor, supervise, and evaluate professional, supervisory, and support staff.

Assign and review work; interview and select candidates; evaluate performance; review attendance; and approve leave and training requests.

Develop and update position descriptions and support staff professional development.

Lead staff in annual strategy development, activity planning, and reporting.

Data, Evaluation & Systems Coordination

Use programmatic and population-level data to assess service needs, identify gaps, and inform program targeting and improvement.

Coordinate data analysis with the agencies data team and support data-driven decision-making.

Prepare reports on program outcomes and service effectiveness.

Collaboration & Policy Development

Participate in inter- and intra-departmental meetings, including those related to the Title V Maternal and Child Health Block Grant.

Coordinate closely with other BMECSS sections, offices, and bureaus to enhance service integration and utilization.

Assist the Bureau Chief with policy development, recommendations, and implementation related to maternal and infant health services.

Provide input on staffing, budget adjustments, and strategic priorities affecting maternal and infant programs.

Pay Information

Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 Months

66 Months

78 Months

Pay Range

Exempt/14

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Hourly

$39.22

$41.46

$43.68

$46.05

$48.66

$51.36

$53.49

$55.99

Annual

$81,578

$86,237

$90,854

$95,784

$101,213

$106,829

$111,259

$116,459

Background Check Information

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Status of posted positions

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72 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field; 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.

-Or completion of undergraduate core program in social or behavioral science; 48 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field; 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.

-Or completion of graduate core program in social or behavioral science; 36 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field; 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.

-Or 12 mos. exp. as Human Services Developer, 69463.

-Or equivalent of Minimum Class Qualifications For Employment noted above.