Donor Relations Associate

Deadline for ApplicationsFebruary 7, 2026

Hardship LevelB

Family TypeFamily

Family TypeFamily

Residential location (if applicable)

GradeGS6

Staff Member / Affiliate TypeGeneral Service

ReasonRegular > Regular Assignment

Target Start Date2026-04-01

Standard Job Description

Donor Relations Associate

Organizational Setting and Work Relationships

The Donor Relations Associate supports the Donor Focal Points in the donor group by ensuring that the recording and tracking of contributions (cash) is timely and accurate, while following up regularly to ensure that each contribution adheres to proper procedure. DRRM procedures regularly evolve and all staff must be flexible to adapt to and learn new rules. Donor Relations Associate jobs are based only in Geneva Headquarters, major donor capitals or Regional Bureaux

The incumbent is normally under the direct supervision of the Senior Donor Relations Officer. The donor group interacts with the rest of DRRM; thus the incumbent has regular exchanges with other staff in the Service. S/he also liaises directly with Bureaux and Divisions. Externally, the incumbent may have contacts with DRRM's working level counterparts at Permanent Missions in Geneva regarding meetings and some reporting issues.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR s core values of professionalism, integrity and respect for diversity.

Duties

- Prepare standard forms for funding submissions, revision requests and donor reports.

- Prepare/dispatch acknowledgement letter in response to donor's pledge.

- Assist in analyzing the donor pledge/agreement in view of extracting and reflecting appropriate information/details in the "Contribution Management" system.

- Record cash contributions accurately in "Contribution Management" system reflecting the donor's earmarking, reporting requirements, payment information and relevant conditions as specified in the donor's pledge/agreement.

- Ensure accurateness and completeness of supporting documents related to a particular contribution.

- Run receipt report related to donor payment from the ERP (AR), prepare thank you letter and liaise with finance.

- Follow-up on unpaid pledge and keep Finance informed of any required changes and actions.

- Liaise, as necessary, with Treasury, DRRM Income Management and Funding Analysis Unit and relevant DRRM Regional Focal Points.

- Assist in drafting correspondence.

- Set up and manage the filing system of all donors covered by the incumbent (eSafe and paper) and update multiple tables.

- Organise programmes of visits, meetings and the annual consultations with relevant governmental donors, as well as for donor missions to the field when required.

- Provide back-up for other Donor Relations Assistants and on particular issues for Donor Focal Points during their absence.

- Decide the priority of tasks.

- Raise Contribution Details (CD) in the ERP system.

- Draft internal and external correspondence regarding donor contributions.

- Follow-up with working level counterparts at Permanent Missions on details of contributions.

- Alert Donor Focal Points when deadlines are approaching.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).

- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education

Not applicable.

Certificates and/or Licenses

Not specified.

Relevant Job Experience

Essential

Knowledge of UN (specifically UNHCR) procedures. Excellent knowledge supported by training of MS Word, MS Excel PeopleSoft. Experience in English drafting and editing.

Desirable

Understanding of other computer software. Statistical and mathematical competencies or accounting skills. Relevant UNHCR learning programmes such as Effective writing.

Functional Skills

*IT-Computer Literacy

*CO-Editing

FI-Financial Accounting - Modified cash-based accounting as per international standards

* CO-Drafting and Documentation

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile - At least one year of full-time, hands-on experience in donor relations/resource mobilization for a humanitarian or development organization, including contribution lifecycle management from prospecting, negotiation, to reporting closure.

- Results-Based Management experience for drafting, tracking and measuring proposals (required).

- Familiarity with the Afghanistan Situation context and the Solutions Strategy for Afghan Refugees (SSAR).

- Proven track record drafting donor materials (concept notes, proposals, reports) for government donors (e.g. EU/ECHO, Japan, Denmark, etc.)

- Experience in coordinating Units internally and RBAP for quality inputs.

- Understanding of PowerBI

Required languages (expected Overall ability is at least B2 level):

,

,

Desired languages

,

,

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

Additional Qualifications

SkillsCO-Drafting and Documentation, CO-Editing, DM-Data analysis, ER-Donor Profiling, Strategic Donor Outreach and Engagement, ER-Donor Reporting and Related Tracking Systems, ER-Donor Visibility, ER-Funding Proposals Submission Preparation, FI-Financial Accounting - Modified cash-based accounting as per international standards, IT-Computer Literacy, PG-Results-Based Management, UN-UN/UNHCR Mandate and Global Strategic Priorities

Education

CertificationsBusiness Administration - Other, HCR Learning Program - UNHCR, HCR Writing Effectively Learning Program - UNHCR

Work Experience

CompetenciesAccountability, Client & results orientation, Commitment to continuous learning, Communication, Innovation & creativity, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness

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Compendium

Additional InformationShortlisted candidates may be required to sit for a test and/or Interview.

No late application will be accepted.

The English version is considered original and authoritative, translation to other language(s) serve the purpose of advertisement of local positions where applicable but are not considered as official translations

کارشناس امور حامیان

Functional clearanceThis position doesn't require a functional clearance

JR2663603