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Senior Associate, Client Team Support

Company:
Andersen Tax
Location:
Charlotte, NC, 28201
Posted:
January 27, 2026
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Description:

Application Notice We encourage you to apply thoughtfully by selecting one position that best matches your qualifications and interests.

You may submit up to two active applications at a time.

Please consider your location choice carefully-we recommend applying where you envision building your future.

The Firm Unlock the Boundless Horizons of Tax, Valuation, and Business Expertise with Andersen!

At Andersen, we don't just offer a career; we provide a thrilling expedition into the world of Tax, Valuation, and Business Advisory.

We stand as a trailblazing force with the most extensive global presence among professional services organizations.

You'll embark on a journey that transcends the ordinary, working with extraordinary clients spanning every industry, regardless of their size, because at Andersen, we are free from independence-related constraints that may hinder other firms.

But that's not all; we're more than just a company; we're a community that thrives on diversity, inclusivity, and collaboration.

Our focus is on your development helping you flourish as leaders, colleagues and trusted advisors.

We equip you with world-class education, immersive experiences, and invaluable mentorship to support your rise to the top.

We believe in your potential and invest in it to build a legacy that extends beyond your wildest dreams.

Bring your ambition, your entrepreneurial spirit, and your burning desire to be the best.

Your future mirrors the limitless possibilities of our future.

Join us at Andersen, and together, let's write the story of your success!

The Role The Client Team Support Senior Associate (CTSSA) will provide essential administrative, business development, and operational support to the managing directors and practice leadership to a newly formed, growing office.

The CTSSA should demonstrate strong communication and interpersonal skills, with the ability to collaborate effectively within a team, thrive in a fast-paced environment, and manage multiple tasks simultaneously.

A strong desire to learn and excel is essential.

Given the growth-oriented nature of the office, this role also requires a strong entrepreneurial spirit, with the ability to take initiative, adapt quickly, and build processes where needed.

The CTSSA must be adept at supporting multiple executives, possess excellent written and verbal communication abilities, and have experience drafting and proofreading documents.

This position is designated as fully on-site and requires in-office attendance during standard business hours.

Responsibilities: * Managing calendars and assisting with coordinating virtual and in-person logistics for client meetings, internal meetings, trainings, and events including room setup, technology setup (Teams/Zoom) and support, and preparation (packaging, binding, printing) of materials.

* Assisting with the Client Acceptance Process (CAP), preparing engagement letters, maintaining Client Relationship Management (CRM) records, and coordinating annual tax compliance engagement letters.

* Performing office administrative duties such as answering phone calls, managing office supplies, restocking kitchen snacks, sorting and scanning mail, filing, faxing, photocopying, and organizing the office space.

* Supporting the electronic processing of tax returns and mailing completed tax return packages to clients.

Note: Electronic processing involves submitting tax returns through the tax software rather than mailing them.

* Tax returns are prepared and sent to CTSSA when ready for electronic submission, and CTSSA is not expected to have knowledge of tax law.

* Managing and distributing FedEx/UPS shipments and other ad hoc mailings.

Running errands outside the office, including trips to the post office for certified mail, Federal Express, etc.

* Maintaining and securing client files, ensuring accurate updates in CRM and detailed logs in Microsoft Excel to track the status and deadlines of client projects, with proactive follow-up to ensure projects are completed on schedule.

The CTSSA will be assigned directly to the Managing Directors (MDs) and provide assistance in the following areas: * Calendaring: Managing schedules and appointments.

* Chrome River (Expense Reports): Handling expense report submissions and management.

* Travel Support: Coordinating and organizing travel logistics.

* Business Development Activities: Supporting client follow-ups, scheduling prospect meetings, and other related tasks.

The Requirements * Bachelor's degree preferred; * 5 or more years administrative experience, preferably in a professional services environment; * Ability to use independent judgment in completing activities on time; must be detail-oriented and operate independently with minimal supervision; * Positive team player with a "can do" attitude that is eager to learn, has pride in their work, and is willing to go above and beyond to get the job done; * Excellent written and verbal communication skills; * Strong attention to detail in areas of spelling, grammar and phone etiquette; * Commitment to delivering exceptional client service by responding promptly, anticipating needs, and maintaining professionalism in all interactions; * Ability to work in a deadline-driven environment and handle multiple projects/tasks with strong attention to detail ; * Ability to work independently with minimal supervision and exercise good judgment/decision making when necessary and also supervise others, as applicable; * Experience utilizing a Customer Relationship Management (CRM) solution * MUST have knowledge and working experience with Adobe DC, Microsoft Office (Teams, Word, Excel, Outlook, and PowerPoint), and DocuSign; * Full-time, on-site presence is an essential requirement of this role.

Compensation and Benefits Our firm offers a competitive base salary and comprehensive benefits package designed to support the well-being, growth, and long-term success of our people.

We are committed to recognizing individual contributions and providing resources that enable our employees to thrive both personally and professionally.

Benefits: Employees (and their families) are eligible for medical, dental, vision, and basic life insurance coverage.

Employees may enroll in the firm's 401(k) plan upon hire.

We offer 160 hours of paid time off annually, along with twelve paid holidays each calendar year.

For a full listing of benefit offerings, please visit Applicants must be currently authorized to work in the United States on a full-time basis upon hire.

Andersen will not consider candidates for this position who require sponsorship for employment visa status now or in the future (e.g., H-1B status). Andersen Tax is an equal opportunity employer committed to fostering an inclusive workplace.

We evaluate all applicants and employees without regard to race, color, religion, national origin, ancestry, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.

All qualified applicants, including those with criminal histories, will be considered in a manner consistent with applicable law.

We provide reasonable accommodations to qualified individuals with disabilities as required by law.

ANDERSEN TAX LLC NOTICE FOR JOB APPLICANTS

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