Job Description
Sales Associate – Firearms Retail
We are seeking a motivated and customer-focused Sales Associate to join our team. In this role, you will assist customers, answer questions, and provide knowledgeable product recommendations to drive sales while ensuring compliance with all firearm laws and store policies.
Responsibilities:
Greet and assist customers in a professional and friendly manner
Present, explain, and sell firearms, accessories, and related services
Recommend products based on customer needs, experience level, and intended use
Resolve customer questions, concerns, and complaints promptly
Operate the Point-of-Sale (POS) system, process cash and credit transactions, and balance registers
Accurately complete firearm paperwork and background check procedures in accordance with federal and state regulations
Maintain a clean, organized, and professional sales floor
Assist with basic inventory tracking and data entry as needed
Qualifications:
Previous experience in sales, retail, or customer service preferred
Ability to learn and operate POS systems and inventory software
Comfortable with basic data entry and attention to detail
Strong communication skills, both verbal and written
Ability to build rapport and establish trust with customers
Deadline-driven and detail-oriented
Ability to follow procedures and comply with all firearm laws and regulations
What We Offer:
Competitive pay based on experience
Training on products, systems, and compliance procedures
A professional, team-oriented work environment
Full-time